United States Postal Service

1.6
289 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 111 W Beaver Creek Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 W Beaver Creek Blvd, Avon, CO
81620, United States

Hours

Reviews

1.6
289 reviews
5 stars
30
4 stars
8
3 stars
5
2 stars
11
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and incompetent.

Staffing Issues

Many customers reported long wait times and inefficiencies due to being understaffed, with only one or two employees available to handle a high volume of customers.

Package Handling

There were frequent complaints about packages being lost, returned to sender, or not being handled properly, leading to significant frustration among customers.

Overall Experience

The overall sentiment from reviews indicates that this post office is considered one of the worst in the country, with many customers expressing a desire to avoid it altogether.
  • PV
    Pilar Vives
    6 days ago
    1.0
    Primera vez usando este PO Box y pedí ayuda porque no entendía cómo funcionaba. El empleado no solo no fue colaborativo, sino que tuvo un trato pésimo y despectivo. Me hizo sentir mal por no saber algo que claramente era nuevo para mí y terminé yéndome sin mis paquetes aún así teniendo los papeles necesarios para retirarlos. Muy mala experiencia.
  • MC
    Manuela Casas
    6 days ago
    1.0
    Terminé llorando por culpa de quien está a cargo de servicio al cliente. Un joven morocho con aros en la cara nos trató horrible, no nos quiso dar nuestros paquetes y tampoco nos quiso explicar el sistema. Un papelon que alguien asi esté en un puesto como ese
  • JN
    juan pablo navarro
    Dec 23, 2025
    1.0
    The worst costumer service I have ever experienced
  • TT
    Tommy
    Dec 18, 2025
    1.0
    Staff is friendly , but need to hire more employees. I waited over an hour to get my package…
  • JL
    Julie Lucero
    Dec 17, 2025
    1.0
    Sent 3 of my packages back to sender after I gave them my P.O. Box to forward to, plus they never answer the phone

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.