United States Postal Service

2.5
305 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2500 S Abilene St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2500 S Abilene St, Aurora, CO
80014, United States

Hours

Reviews

2.5
305 reviews
5 stars
93
4 stars
24
3 stars
8
2 stars
12
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with several customers highlighting specific employees for their poor behavior.

Lost Mail Issues

Numerous reviews mention lost or misdelivered mail, leading to frustration among customers.

Long Wait Times

Customers frequently report long lines and slow service, especially during peak hours.

Inconsistent Experience

While some customers have had positive experiences, many others report dissatisfaction, suggesting inconsistency in service quality.
  • FA
    Fatuma Abdiweli
    5 days ago
    1.0
    Very rude stuff can’t even answer a question properly.
  • CH
    Carlton Hodge-Stinson
    Jan 5, 2026
    1.0
    They have lost my packages 3 times and meds from the VA twice in less than a year. DO BETTER!!!!!!!!!!
  • PP
    Pit
    Dec 30, 2025
    1.0
    This branch constantly loses my most important documents; this time they lost my NEW PASSPORT, which was sent using the most expensive delivery service!!!!
  • AA
    Alex A
    Dec 6, 2025
    5.0
    Great help, no problems.
  • ML
    Michele Linicome
    Dec 5, 2025
    5.0
    I think the staff is really nice and friendly 🙂

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.