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Visit your local Post Office™ at 2500 S Abilene St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
300 reviews
5 stars
90
4 stars
24
3 stars
8
2 stars
12
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness and efficiency, while others, particularly a few specific staff members, are reported as rude and unprofessional.
Accessibility Issues
Customers expressed frustration over the post office's inconsistent hours and accessibility, particularly regarding the chaining of doors and limited self-service kiosks.
Mail Handling Problems
Numerous reviews highlight issues with lost or misdelivered mail, leading to dissatisfaction with the reliability of the postal service.
Long Wait Times
Many customers reported long lines and insufficient staffing, particularly during peak hours, contributing to a negative experience.
Mixed Experiences
Overall, experiences vary widely among customers, with some praising the service while others report significant issues, indicating a need for improvement in staff training and operational consistency.
- AAA3 days ago5.0Excellent and friendly customer service! Quick moving line.
- SEShelia EdwardsOct 19, 20252.0I am happy the Post Office at 2500 S Abilene (Gateway) is taking safety precaution for their people and securing the doors with chains during certain times. It would be nice however if the chains would be removed on Sunday not in those time frames, like Sunday Oct. 19 at 4:30 in the afternoon. I have a PO Box and normally go for my mail on Sunday. This is not the first time.
- LFLua FranklinOct 18, 20254.0This is my closest USPS after moving and although it is smaller and more limited than my previous one, I can do everything I need to do without too much of a wait. I wish they had more self service kiosks in case their one doesn’t work. They also don’t keep up with the latest stamps and advertise ones that they’ve already run out of. Despite that, never had a serious problem here.
- BBBJSep 29, 20251.0This post offices refuses to consistently un chain their doors in the morning. At 7:00 am the chains should be off so we can get our mail at the po boxes. This has happened 3 times in the last 4 weeks. If you call you get the main USPS who puts you in a web of voice commands that aren't helpful for the situation. Totally useless!
- CScliff spencerSep 22, 20251.0Very disappointed in this office. Carrier damaged our mailbox on August 19, talked to his supervisor and they decided to blow us off. No response. Very poor customer service. I expect more from the US government.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2500 S Abilene St, Aurora, CO?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Does the United States Postal Service at 2500 S Abilene St accept first-time passport applications?
Yes, they accept first-time passport applications and most locations also take passport photos. Be sure to complete and print your passport application form before applying.
Do I need to schedule an appointment for passport services at this USPS location?
Most Post Offices offering passport services require an appointment via the online scheduler, though some offer limited walk-in hours for passports.
What are the hours of operation for the USPS at 2500 S Abilene St?
The location is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturdays from 8:00 AM to 3:00 PM. It is closed on Sundays.
How can I rent a PO Box at the United States Postal Service in Aurora?
You can apply online at the USPS website or in person at the Post Office. For in-person applications, bring two valid forms of ID and a completed application.
Can I access my PO Box outside regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with your local Post Office for specific lobby access times.
Are there any hotels nearby the United States Postal Service at 2500 S Abilene St?
Yes, there are several nearby hotels including Residence Inn by Marriott Denver Aurora, Fairfield by Marriott Inn & Suites Denver Aurora/Medical Center, Hampton Inn & Suites Aurora South Denver, and Homestead-Studio Suites, convenient for visitors needing accommodations.
What retail options are near the United States Postal Service in Aurora?
Nearby retail options include Pogamat, which is a retail store close to the Post Office, useful for quick shopping needs before or after your Postal visit.
Are there any educational or vocational facilities near the USPS location at 2500 S Abilene St?
Yes, the International Guide Academy, a vocational and technical school as well as a travel company, is nearby and can be a useful point of interest for students or travelers.