Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 16890 E Alameda Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
480 reviews
5 stars
58
4 stars
16
3 stars
12
2 stars
29
1 star
365
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with specific mentions of employees lacking basic customer service skills.
Long Wait Times
Many customers reported excessively long wait times, often with only one or two employees working during peak hours, leading to frustration.
Lost Mail Issues
Several customers experienced problems with lost or misdelivered mail, with claims of packages being marked as delivered but never received.
Staffing Problems
The location is frequently described as understaffed, contributing to poor service and long lines.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating some variability in service quality.
- KKKarina5 days ago5.0I don't know why this location gets so many bad reviews. This is my preferred location in Aurora; it's far better staffed than other post offices, the staff serve customers efficiently and move the line along well to the best of their ability, and are helpful and courteous. This has been true consistently since I moved to Aurora 4 years ago.
- EAesmeralda amaya arciniegasOct 22, 20251.0El 24 de septiembre me enviaron desde puerto rico un paquete el cual ha paseado por medio país. Llamo y la máquina no es eficiente ni comunica con un agente real. Pagué por mi paquete y nadie me responde. Tienen el peor servicio de entregas. Quien me paga si no aparece????????
- FAFikir AyanawOct 18, 20251.0Terrible employees are unprofessional
- VVVONOct 10, 20251.0This location plays games. They weigh packages incorrectly, staff is incredibly rude, and they do not follow USPS processes.
- JSJayAnthony SanPedroOct 3, 20251.0Customer service by front attendants is low quality and seem like they have no training. If it is in your business to be rude and laugh at customers than rehire or evaluate all your front staff because they are uninformed, unprofessional, and unreliable. This all transpired around 2:30pm on Oct 3, In particular the large female with short hair, light skin, and clear glasses along with her co-signer, the dark skin gentlemen near the counter closes to the entrance. She had the nerve to smile and smirk because we do not know how to do her job or that we are new residents to the area and trying to be more informative. This more likely is not her first and will not be her last time being irratr but your store is subject to many disrespectful complaints from her. I know it is not in polity to chew gum while at the counter because she smacking like it was her last meal. Upon reviewing other reviews there have been multiple complaints about the same gentleman which mean all of us cannot be lying. If this is how this USPS store operates and allows its employees to get away with murder than please replace management that operates this location because someone is not doing there job right and just milking federal funds. October 10, 2025 Another visit at the post office, to pick up mail that keeps being forwarded to the office instead of my front door. After waiting almost two months for a mailbox key and multiple visits with horrible, rude, unwanting, and discriminating workers this location is the definition of hell. The workers just need a lesson on customer service because they treat this location like a late night drive thru at mcdonalds. I come with respect and leave disrespected. It seems to be a continuing issue with this one person which seems they allow this behavior at USPS
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located in Aurora, CO?
The United States Postal Service is located at 16890 E Alameda Pkwy, Aurora, CO 80017.
What are the opening hours of the United States Postal Service on Alameda Parkway?
It is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 7:30 AM to 3:00 PM, and closed on Sundays.
Can I apply for a passport at this United States Postal Service location?
Yes, you can apply for a first-time U.S. passport and schedule an appointment for passport photo services online.
Do I need an appointment to get passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though there are limited walk-in hours at select locations.
Can I rent a PO Box at this location?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office.
Are the PO Boxes accessible after hours at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it is best to check with this location.
What nearby services are available for document needs close to the Post Office?
Nearby, you can find Apple and Oranges Mobile Notary Services for notarizing documents and Business Card Denver for printing services.
Where can I eat near the United States Postal Service on Alameda Parkway?
There are several dining options nearby such as Burger King, Popeyes Louisiana Kitchen, McDonald's, and Ziggi's Coffee for quick meals and beverages.
What automotive services are near the USPS location if I need vehicle-related assistance?
You can visit Peterson Auto Glass nearby for auto glass services and repairs.
Are there convenient places to get financial services near the Post Office?
Yes, Bellco Credit Union is close by for banking and financial services.