Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15355 E Colfax Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Efficiency
Customers experienced long wait times and issues with appointment scheduling, often being turned away despite arriving on time.
Positive Experiences
Some customers praised specific employees for their helpfulness and efficiency, highlighting a few positive interactions.
Operational Issues
Frequent complaints about the location closing early, incorrect information on hours, and inadequate staffing during busy times.
DZ
Damaris Zelaya
3 days ago
1.0
Worst experience ever. He is rude and has ZERO customer service. From pointing his disgusting fingers in your face, saying I’m going to make them wait like 2 hours just because he did not want to service us, to saying shut your mouth.
You are a poor excuse of a human.
MF
Marisol Flores
Dec 22, 2025
5.0
Good attention. Walk ins for passport Wednesday to Friday 10am.
DR
Donna Ricci
Dec 22, 2025
5.0
I love my post office
JJ
Jack
Nov 12, 2025
5.0
Tre was great!!! I have never had a good experience at any government office. My wife and I came in, Tre was fast, kind and knowledgeable about the process. We were in and out with all of our questions answered.
CK
Chaman Karimi
Nov 7, 2025
5.0
The passport office staff are amazing. A great thank you to Pat ( the female staff who take the documents and photos). She is so caring and explained everything with such a passion and kindness.
I hope this place appreciates her amazing customer service skills. Thank you Pat for all your great customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service on 15355 E Colfax Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time US passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and most locations take passport photos as well. Make sure to complete and print your application form before you apply.
Do I need an appointment for passport services at this location?
Yes, you need to schedule an appointment using the online scheduler since most Post Offices, including this one, have set hours for passport services. Limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, the Post Office is open from 9:00 AM to 5:00 PM. On Saturdays, it is open from 9:00 AM to 1:00 PM, and it is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location. Online reservations are quick and secure and at least two valid forms of ID are required if applying in person.
Is 24/7 access available to PO Boxes in this Post Office lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours may vary. Please check with this local Post Office for their specific PO Box access hours.
What nearby places can I visit after handling shipping or passport needs at this USPS?
After your visit, you can check out nearby places like El Camino for Tex-Mex dining, Just Bill's Irish restaurant and bar, or MHOR RC Raceway for hobby and racing enthusiasts.
Are there nearby facilities where I can access similar postal or passport services?
Yes, nearby USPS Collection Point and U S post office Altura Station also provide post office and passport services to serve you.
How can local businesses related to travel and visa services around this USPS help customers?
ItsEasy Passport and Visa Services nearby offers travel and visa services that complement the passport application services at the USPS, facilitating seamless travel documentation for customers.
Where can I find additional postal supplies or shipping centers near this USPS location?
In addition to this USPS location, nearby businesses like Post Office (Altura) and the USPS Collection Point also provide postal and shipping services that may meet your needs.