The UPS Store

3.8
282 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0499 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Buckley & East Quincy Ave In King Soopers Shopping Ctr.

Details

  • DeliveryNot available

Location

The UPS Store
4255 South Buckley Road, Aurora, CO
80013, United States

Hours

Reviews

3.8
282 reviews
5 stars
187
4 stars
10
3 stars
4
2 stars
8
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service.

Efficiency

Several reviews highlighted the efficiency of the staff in handling packages and customer inquiries, although some noted long wait times during busy periods.

Store Management

There are complaints about the store being poorly managed, including issues with staff availability and organization, leading to customer frustration.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the store, suggesting it needs better maintenance.

Delivery Issues

Several reviews mentioned problems with package delivery, including lost packages and delays, leading to dissatisfaction with the shipping service.
  • B1
    Bethanopolis 1
    Jan 1, 2026
    1.0
    The hours listed online are not correct, I went to the location and the hours posted on the door says 8-6 most days except sat/sun. Plz update the hours online this is so frustrating to go all the way there and it's closed by the time I get there because the times posted online are wrong ..! I gave one star for that reason, I will change once I'm given the correct Information, just so annoyed right now.. thanks!!!
  • MN
    Myers Nguyen
    Dec 11, 2025
    1.0
    I will never ever visit this store again!! If you do, don’t bother paying for the 2-day service; it’s not guaranteed, and as one employee told me, it only increases the “probability” of your package arriving there in two days. But if your package doesn’t even leave this store until the next day and doesn’t leave the hub until the day after that, meaning it doesn’t depart until the day it was supposed to arrive, like mine did, you just paid a hefty shipping fee for nothing, except to make this store more money for service it failed to deliver on. Long story short, I paid $65.75 on a Monday at 1:55 PM to deliver a small light package to Sacramento, CA, essentially one child’s clothing for a baptism that I needed to arrive within two days. The employee told me the 2-day service would be a better guarantee. It took four (4) days to arrive, which was Friday!! It did not leave this store until Tuesday, and did not leave the hub until Wednesday. It was supposed to arrive on Wednesday!! I came back to complain about it, and he wouldn’t even take responsibility or accountability and refused to give me a refund, stating that only Next Day and Early 2-Day services are guaranteed and eligible for refunds. It was this damn store’s fault that failed, and they wouldn’t even offer a refund nor reimbursement. That’s pretty damn expensive to ship one small item that would’ve only cost me about a third to deliver in four days if you ask me.
  • ES
    Edwin Sifferlin
    Dec 11, 2025
    5.0
    Very fast and courteous service. Understood my situation and handled it well.
  • MB
    Maureen Brennan
    Dec 10, 2025
    5.0
    The people working at the store are efficient and personable. They do a geat job!
  • MS
    Melinda Sawyer
    Dec 6, 2025
    5.0
    This is my go to UPS store for Amazon returns and they are always kind and helpful!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0499 in Aurora offer?

The UPS Store #0499 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.