The UPS Store

3.4
204 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6339 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Buckingham Village Shopping Center..

Details

  • DeliveryNot available

Location

The UPS Store
1555 S Havana St, Aurora, CO
80012, United States

Hours

Reviews

3.4
204 reviews
5 stars
111
4 stars
10
3 stars
3
2 stars
4
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others were reported as rude and unprofessional.

Efficiency

Many customers appreciated the quick service and efficiency of the staff, although there were complaints about long wait times and packages not being processed in a timely manner.

Pricing

Several reviews mentioned high prices for services and materials, leading to dissatisfaction among customers who felt they were being overcharged.

Package Handling

There are multiple reports of mishandled packages, lost items, and issues with tracking, causing frustration for customers.

Store Hours

Customers expressed frustration with inconsistent store hours, including instances of the store not opening on time or closing early.
  • JC
    Jose Alexander Castillo
    Nov 3, 2025
    5.0
    Very good service, excellent girl, very friendly and attentive, very good service
  • JW
    Julian Williams
    Nov 2, 2025
    1.0
    This places is no good . I had a package delivered here and went to pick it up the next day and I guess they didnt have it so I’m assuming one of the workers stoled it . I’ll never send nothing there not trust worthy
  • VM
    Vania Melamed
    Oct 23, 2025
    2.0
    I dropped off a return package on Oct. 6, but when my seller said they hadn't received it still and there was no tracking, I went to the UPS store where I dropped it off and they said it was en route. Then, when I got home, I got the confirmation that it had finally been dropped off, which means that particular UPS franchise had waited 18 days before checking in my package and ONLY because I had gone in to inquire about its tracking. Had I not gone in and just assumed it was en route, it would never have shipped and I would have lost my money.
  • DD
    Daryl
    Oct 18, 2025
    5.0
    Fast in. Fast out.
  • HM
    Hannah Manning
    Sep 22, 2025
    1.0
    Terrible customer service. Wouldn’t mail my prepaid package, made me drive to the post office, when the post office picks up there. Also, wouldn’t print my pictures because it was inconvenient for them. Every single UPS store I’ve ever been to was able to help me but this one. It is worth driving out of your way to go to a different store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6339 in Aurora offer?

The store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.