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The UPS Store

3.4
(209 reviews)

Business Details

1555 S Havana St, Aurora, CO
80012, United States
(303) 755-5579
https://locations.theupsstore.com/co/aurora/1555-s-havana-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6339 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Buckingham Village Shopping Center..

Details

  • DeliveryNot available

Location

The UPS Store
1555 S Havana St, Aurora, CO
80012, United States

Hours

Reviews

3.4
209 reviews
5 stars
116
4 stars
10
3 stars
3
2 stars
3
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick and efficient service, but there are complaints about long wait times and disorganization.

Package Handling

There are several reports of mishandled packages, including lost items and damaged goods, leading to frustration among customers.

Store Hours

Customers have noted that the store often does not open on time, causing inconvenience.

Pricing

Some customers find the pricing for services and materials to be excessive, leading them to seek alternatives.
  • FJ
    Fidel Jaquez
    Feb 11, 2026
    5.0
    Good servicio
  • BB
    Believe
    Feb 9, 2026
    1.0
    I was very disappointed with the customer service during my visit on Monday, 9 February 2026 at 5:30 pm. The staff member who served me had a very negative attitude and poor communication skills, which made the experience uncomfortable. When I asked her to tape the box because it was open, she simply placed it inside a plastic bag and stuck the label on top of the plastic instead. This felt careless and unprofessional. Unfortunately, the overall atmosphere of the place seemed off, and the whole experience left me with a very poor impression.
  • AS
    Alex Summers
    Feb 6, 2026
    5.0
    friendly staff
  • GL
    Grace Lanham
    Jan 2, 2026
    5.0
    Only way I can leave a review is to use my grandmother‘s account, but this has to be said …I had a box here a few years ago for mail and deliveries and the owner and operator was so much fun and yet professional gave me advice on saving money packaged everything extremely well but I became sick with Covid. There are many more UPS stores here, but I don’t mind driving the long distance to come back here now I have another box with them. I highly recommend this UPS store above all others because of their careful handling of packages and speed yet precise service…. very knowledgeable, all-around awesome
  • FT
    Fιɳҽ Tɾҽαʂυɾҽ
    Dec 19, 2025
    5.0
    Fast friendly and great customer service!! I will do all my future packaging business at this location!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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