The UPS Store

3.4
221 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1738 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertsons's Shopping Center At Mississippi And Buckley Rd.

Details

  • DeliveryNot available

Location

The UPS Store
1250 S Buckley Rd, Aurora, CO
80017, United States

Hours

Reviews

3.4
221 reviews
5 stars
126
4 stars
5
3 stars
2
2 stars
8
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Sonya and Christina for their exceptional service.

Negative Experiences

Several reviews highlighted instances of rude or unhelpful staff, particularly in handling customer inquiries and issues, leading to frustration among customers.

Operational Issues

Customers reported problems with package handling, including lost packages and issues with notary services, which contributed to dissatisfaction.

Cleanliness and Environment

The store was generally described as clean and organized, contributing positively to the customer experience.

Long Wait Times

Some customers noted long wait times during busy periods, although many appreciated the staff's efforts to manage the situation.
  • JL
    Justin Lee
    5 days ago
    5.0
    Employees are very nice
  • SJ
    Sandy Jacobi
    Oct 12, 2025
    1.0
    Do not fall for the just scan the Q R code you will never get a receipt for actual proof of dropping it off at the store . No place to sit it so any body can come up and take your package.right off the counter.Especially when the girl is working by herself and distracted.
  • AD
    Abel Dejene
    Sep 8, 2025
    5.0
    They are very nice and processed my refund with care. I will definitely come here every single time when sending packages.
  • SO
    Senaida De La O
    Aug 18, 2025
    5.0
    First time going here today to drop off a return. I didn’t catch the blond haired woman who helped me but she’s excellent! Greeted me immediately with a smile and asked how my day was. Interactions like this are what makes a “customers” experience 10/10. I have firsthand knowledge as I work in retail. She’s a great employee, I hope she gets recognition for it!
  • TK
    Tiffany Kay
    Jul 30, 2025
    5.0
    Went here to get a notarized paper. Every lady in here was so extremely nice & very helpful! Seriously, the best customer service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What packing and shipping services does The UPS Store in Aurora offer?

The UPS Store #1738 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.