The UPS Store

3.0
127 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4405 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy E470 & Smokey Hill Rd In The Saddle Rock Marketplace.

Details

  • DeliveryNot available

Location

The UPS Store
6140 S Gun Club Road, Aurora, CO
80016, United States

Hours

Reviews

3.0
127 reviews
5 stars
56
4 stars
3
3 stars
3
2 stars
9
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Efficiency

Many customers appreciate the fast service and efficiency of the staff, especially during busy times.

Pricing Issues

Several reviews mention high prices for services, including shipping and printing, leading to dissatisfaction among customers.

Service Availability

Customers have reported issues with the store's adherence to posted hours and availability of advertised services, causing frustration.

Mixed Experiences

While some customers have had positive experiences and recommend the store, others have had negative interactions, particularly with management.
  • TS
    Terri Sitko
    1 day ago
    5.0
    Fast service and good customer service
  • KM
    Kelly Moore
    Sep 29, 2025
    2.0
    I needed to send some paperwork for shipment the next day. The prepaid envelope that I had from the company said it would deliver in a couple of days so I paid $119 to have a guarantee from this UPS store that my papers would get there the next day. They did not get there until 3 days later. I believe the problem was that my prepaid mailer was fedex and since I opted for the upgrade, it was sent UPS. I asked the young lady if we needed to change the envelope and she said it would be fine. It wasn’t. Additionally, when I went back to get a redund of my money, there is a young man with dreads that was SUPER rude and was telling me that “they dobt do that anymore”. The only reason for 2 stars instead of 1 is because there was a different man, looking to be of Indian decent that took care of the issue and filed a claim for a refund. Please don’t waste your time with this store. The one on Quincy and Piccadilly is so much better!!!
  • AM
    Amy Miller
    Sep 27, 2025
    5.0
    Great service
  • LO
    LunaIli OrtBer
    Aug 26, 2025
    1.0
    I made an appointment online for passport pictures we got here and i was told that they don’t do that here 🙄
  • PO
    Patty O
    Aug 24, 2025
    5.0
    I live less than 1 mile to this local/franchise store, so I frequent it a lot... I needed a document Notarized quickly so I headed up to the store on a Saturday....not my favorite day to do things like this, but I needed to get the form emailed the same day... The Notary, Micah was wonderful and got my document notarized and I was on my way home in a flash! I highly recommend this UPS store for all your shipping, Notary and Amazon return needs!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Aurora offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.