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The UPS Store

3.0
(130 reviews)

Business Details

6140 S Gun Club Road, Aurora, CO
80016, United States
(303) 680-9533
https://locations.theupsstore.com/co/aurora/6140-s-gun-club-road

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4405 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy E470 & Smokey Hill Rd In The Saddle Rock Marketplace.

Details

  • DeliveryNot available

Location

The UPS Store
6140 S Gun Club Road, Aurora, CO
80016, United States

Hours

Reviews

3.0
130 reviews
5 stars
58
4 stars
3
3 stars
3
2 stars
9
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unprofessional.

Efficiency

Many customers appreciate the fast service and efficiency of the staff, although there are complaints about long wait times and inconsistent service.

Pricing Issues

Several reviews mention high prices for services, including shipping and printing, leading to dissatisfaction among customers.

Management Concerns

The store's management, particularly a manager named Darlene, has received negative feedback for poor customer interactions and lack of professionalism.

Service Availability

Customers have reported issues with the store's adherence to posted hours and availability of advertised services, leading to frustration.
  • NB
    Nic Ballarini
    1 day ago
    1.0
    Every other UPS store takes outgoing USPS mail & packages but this one. Probably explains the already poor rating
  • B2
    bri 2
    Dec 9, 2025
    5.0
    Great service! Fast and efficient. The staff was also very helpful when switching my Amazon return code to ups. Micha was a good team leader and everyone seemed organized.
  • PR
    Paula Richards
    Dec 2, 2025
    5.0
    The employee who helped me was great and earned a 10+!
  • TS
    Terri Sitko
    Nov 23, 2025
    5.0
    Fast service and good customer service
  • KM
    Kelly Moore
    Sep 29, 2025
    2.0
    I needed to send some paperwork for shipment the next day. The prepaid envelope that I had from the company said it would deliver in a couple of days so I paid $119 to have a guarantee from this UPS store that my papers would get there the next day. They did not get there until 3 days later. I believe the problem was that my prepaid mailer was fedex and since I opted for the upgrade, it was sent UPS. I asked the young lady if we needed to change the envelope and she said it would be fine. It wasn’t. Additionally, when I went back to get a redund of my money, there is a young man with dreads that was SUPER rude and was telling me that “they dobt do that anymore”. The only reason for 2 stars instead of 1 is because there was a different man, looking to be of Indian decent that took care of the issue and filed a claim for a refund. Please don’t waste your time with this store. The one on Quincy and Piccadilly is so much better!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Aurora offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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