The UPS Store

3.2
178 reviews
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Business Details

13918 E Mississippi Ave, Aurora, CO
80012, United States
(303) 671-7791
https://locations.theupsstore.com/co/aurora/13918-e-mississippi-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2086 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Block East Of I-225 On The Se Corner Of Mississippi & Abilene.

Details

  • DeliveryNot available

Location

The UPS Store
13918 E Mississippi Ave, Aurora, CO
80012, United States

Hours

Reviews

3.2
178 reviews
5 stars
88
4 stars
6
3 stars
4
2 stars
6
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and lack of professionalism.

Staff Performance

Certain employees, like Char and Gio, received high praise for their exceptional service, while others, such as Gen and a notary, faced significant complaints regarding their attitude and competence.

Operational Issues

Customers reported issues with store hours, including early closures and unavailability of services like notary, leading to frustration.

Service Efficiency

While many customers appreciated the quick service, there were complaints about long wait times and inefficiencies during busy periods.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including perceived overcharging for services and additional fees.
  • JG
    Jonnathan Guy
    4 days ago
    5.0
    People were polite fast and courteous
  • SB
    Sue Black
    Dec 12, 2025
    5.0
    So helpful always
  • TJ
    Toni Jordan
    Dec 4, 2025
    5.0
    In & out quickly! Young lady who handled my stuff, very nice, wonderful personality and beautiful smile
  • SC
    Sloan C
    Nov 20, 2025
    5.0
    If I had to pick an favorite UPS location for some reason, it would hands down, 10 out of 10 be this one!!! In a day filled with grouchies and meanies left and right, Patrick was a shining golden ⭐️ of customer service. I called to see I made it by 5:59 today I still be able to mail out my package - and Patrick waited for me!! Despite leaving work early and several questionable druving maneuvers, I made it not at 5:59, not 6:00, not even 6:01. Patrick waited for me until 6:02 and was all smiles as he taped my very, slightly too small box up. If he's not a manager, he should be promoted, if he's already a manager, make that man a regional manager. Thanks, Patrick!
  • DW
    David Ward
    Nov 16, 2025
    5.0
    Patrick was very courteous and helpful. Thank you.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2086 in Aurora offer?

The UPS Store #2086 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.