The UPS Store

3.1
174 reviews
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Business Details

13918 E Mississippi Ave, Aurora, CO
80012, United States
(303) 671-7791
https://locations.theupsstore.com/co/aurora/13918-e-mississippi-ave
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2086 in Aurora offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Block East Of I-225 On The Se Corner Of Mississippi & Abilene.

Details

  • DeliveryNot available

Location

The UPS Store
13918 E Mississippi Ave, Aurora, CO
80012, United States

Hours

Reviews

3.1
174 reviews
5 stars
85
4 stars
6
3 stars
3
2 stars
6
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness and efficiency, while others are reported as rude and unhelpful.

Operational Issues

Multiple reviews highlight problems with store hours, including being closed during posted hours and staff being unavailable, leading to customer frustration.

Notary Services

Customers expressed dissatisfaction with the notary services, citing lack of availability and poor execution of notarization.

Employee Behavior

Several reviews mention unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences, particularly with specific employees who provided excellent service.
  • SC
    Sloan C
    4 days ago
    5.0
    If I haf to pick an favorite UPS location for some reason, it would hands down, 10 out of 10 be this one!!! In a day filled with grouchies and meanies left and right, Patrick was a shining golden ⭐️ of customer service. I called to see I made it by 5:59 today I still be able to mail out my package - and Patrick waited for me!! Despite leaving work early and several questionable druving maneuvers, I made it not at 5:59, not 6:00, not even 6:01. Patrick waited for me until 6:02 and was all smiles as he taped my very, slightly too small box up. If he's not a manager, he should be promoted, if he's already a manager, make that man a regional manager. Thanks, Patrick!
  • DW
    David Ward
    Nov 16, 2025
    5.0
    Patrick was very courteous and helpful. Thank you.
  • PH
    Pauly Holmes
    Oct 6, 2025
    1.0
    Stupidest thing ever set up an appointment for 2 o'clock for notary services and when I arrived they tell me notary is gone till 3 o'clock
  • SL
    Slick L
    Sep 21, 2025
    1.0
    This store is supposed to be open at 10am. My worded and I arrived around 11:30 and a gentleman was just opening. Then he left the door locked on customers for another 15 -20 minutes while a line was forming. Still waiting…. And still waiting over 30 minutes now what a joke!
  • TF
    Tyler Fettig
    Sep 21, 2025
    1.0
    Abandoned? Nobody was here and the door was locked, nobody answered when I called. I should have saved my time and went elsewhere. Trust the bad reviews, this place is horrible!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2086 in Aurora offer?

The UPS Store #2086 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.