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FedEx Office in Aurora, CO provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.6
122 reviews
5 stars
72
4 stars
9
3 stars1
2 stars
4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is highly inconsistent, with some praising staff for being helpful and friendly, while others report rudeness and unprofessional behavior from management and employees.
Staff Competence
Several reviews highlight issues with staff knowledge and training, leading to poor service experiences, while others commend specific employees for their exceptional assistance.
Pricing Issues
Customers expressed frustration over inconsistent pricing and unexpected charges, particularly regarding printing services.
Store Management
Management is frequently criticized for poor customer service and handling of complaints, with some customers feeling dismissed or treated rudely.
Service Efficiency
There are mixed reviews on service speed, with some customers noting quick and efficient service, while others report long wait times and inadequate staffing.
- MPMichelle ProvanOct 15, 20251.0The manager at this location (with long grey hair) was extremely hostile and escalatory toward customers. It’s not surprising that someone eventually became so upset they threw a rock through the building’s window. I came in for a simple re-print of a previous job that originally cost me $40. This time, they attempted to charge me over $100. When I questioned the price difference, I was told they hadn’t charged me for printing last time — which was news to me. I calmly explained that I expected to be charged consistently for the same service. In response, I was accused of trying to get work done for free, which was completely untrue. When I mentioned that I couldn’t afford the unexpectedly high charge, they told me they could “just rip up the cards” they had printed. The language and tone were aggressive and upsetting. When I became visibly upset, the manager sarcastically remarked that I was being “very mature.” I also mentioned that I work in marketing and that they had lost me as a customer, given the unprofessional service and inconsistent pricing. Rather than acknowledging my concerns, the manager responded with another rude, escalating comment: “If you’re in marketing, you should know how much something costs to print.” This was a deeply unpleasant experience and reflects extremely poor customer service. I would appreciate it if someone who oversees this store could contact me. I would be happy to discuss how management training could help ensure staff are more customer-focused, professional, and respectful in the future.
- BBBenjaminOct 4, 20251.0Fedex dropped my package off here for me to pick up and they are not even open
- AWAmanda WadeAug 13, 20251.0The lady with white hair was very rude and they tried to tell me it’s $10 to print a piece of paper.
- NWNate C WAug 10, 20251.0Why? Nothing in particular, just ... Why does this store still exist? They don't even have a photo printer.
- DZDmytro ZadykhayloJul 11, 20251.0Terrible customer service made me feel like I owe them something. Workers like that make me hate FedEx. I will never use it again.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Aurora offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
What are the operating hours of FedEx Office Print & Ship Center in Aurora?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is the FedEx Office Print & Ship Center located in Aurora?
It is located at 2630 S Parker Rd, Aurora, CO 80014, USA.
What payment methods are accepted at FedEx Office Print & Ship Center in Aurora?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I drop off a FedEx package and get printing services at the same place?
Yes, FedEx Office Print & Ship Center provides both FedEx shipping and comprehensive printing services all at one location.
Are there any nearby restaurants where I can eat before or after visiting FedEx Office Print & Ship Center?
Yes, nearby restaurants include Smashburger, Subway, Golden Saigon, Namaste Nepal Restaurant, Bengal buffet, DAE BAK Korean Bar & Grill, Golden Banh Mi, Woo Ri Korean Restaurant, and Dunkin Donuts.
Is there any wellness or healthcare service near FedEx Office Print & Ship Center?
Yes, nearby wellness and healthcare services include Spiritual Acupuncture Clinic, Hey Gorgeous Wellness Studio, Alternative Choice Home Care Nursing, and Wisdom Medical Inc.
Where can I find marketing or financial services near the FedEx Office Print & Ship Center?
Nearby marketing and financial service providers include 1image, Profitable SEO, Pyramids Bookkeeping and Tax Services, C and E Financial Services, and Liberty Tax Service.
Does FedEx Office Print & Ship Center offer passport photo services?
Yes, they provide passport photo services along with online notary and fax services.
How can I get FedEx Office coupons or deals?
You can find FedEx Office coupons, offers, and deals on their website or via their coupon page link: https://www.office.fedex.com/default/coupon-deals?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-YEXTLISTFM