United States Postal Service

2.4
47 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 122 1st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
122 1st Ave, Ault, CO
80610, United States

Hours

Reviews

2.4
47 reviews
5 stars
14
4 stars
2
3 stars
0
2 stars
4
1 star
27
  • MM
    Misty Marick
    Oct 27, 2025
    5.0
    I absolutely love the guy that works the counter now! So helpful, so friendly, all around great customer service.. You should give him a raise..
  • BC
    Brittany Cowan
    Mar 21, 2025
    5.0
    We had the best experience today getting passports for our children. The man working (and I apologize for not catching his name) was so friendly and wonderful to work with. We were in and out in no time, the process was seamless, and he was beyond fantastic to work with. The kids had their photos done and their passports processed. They walked out smiling and even got a sticker. Five stars for fantastic customer service!
  • KR
    Kiera Ruehlen
    Mar 4, 2025
    1.0
    Deborah needs some serious work on her costumer service skills. I’m aware that working at a post office in the middle of Ault Colorado can be miserable life to live but this lady is a different kind of unprofessional. We wished her a better day but after reading ALL of these reviews on her, it must be a personality issue 😬. I feel terrible for the kind young man who was working ALONE at the front, he kept his cool and remained professional and engaging even with the line of people waiting. Deborah just sat behind a wall on her computer and offered no help. Someone needs to reconsider why they have her working there. Put her in a basement somewhere where she doesn’t interact with the public.
  • NS
    Nicole Stoudt
    Jan 30, 2023
    1.0
    I used this post office to get passports for myself and my family. The lady who works there, DEBORAH, is extremely rude and condescending. I had all of our documents ready, but because I had questions about some of the application and left that part blank, she turned me away. She said it would take too long and she had a full day. There was not an appointment scheduled after me, I saw her sheet and she never gave me my 15 minute appointment. She literally had me in tears with the way she was speaking to me. Ault is 1.5 hr round trip for me, so not what I was planning. Getting my spouses new passport was a similar scenario. I am from a small town in Colorado and usually these small local places are really friendly. I still need to finish my spouses passport and I'm dreading the next interaction with this lady.
  • GB
    G B
    Mar 22, 2022
    1.0
    Very rude, didn't give me any options to make a new passport appointment, camera was broken. Left very frustrated after driving over an hour.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.