Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 235 Puppy Smith St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
117 reviews
5 stars
20
4 stars
2
3 stars
3
2 stars0
1 star
92
- AAAspenZOct 14, 20251.0Pretty sure snails move faster.
- JJJoshSep 26, 20251.0What is happening at this branch ? I'm reading reviews from 2 years ago describing the same problems that are happening today. The place is woefully understaffed. The regular staff (Maureen & JR) that have been there for years are incompetent beyond belief. We opened a PO Box here on the 18th and were told that the person using our PO box prior still has 1 of the 2 Keys for the PO Box. We return on the 20th of September to pick up a package from "our" PO box and find none of our packages (packages are still lost) but a different one addressed to the gentlemen that owned the PO Box prior. We go to front desk to address this. We stand at the front desk and watch Maureen fumble around for 1 hour before she has the locks changed. She then tells us its her lunch break so we now have to talk with JR. She doesnt tell JR the locks have been changed. JR changes the locks again. We were assured everything is correct in the system and this gentleman that owned the PO box prior will not be receiving anymore mail at this PO Box. Today we return to collect packages that have arrived. The keys we have to our PO Box DO NOT WORK. We go to the front desk. JR changes the locks for the 4th time. We take the new key to the PO Box and open it to find packages for the same guy from the first incident. JR takes the package not addressed to us and goes into the back to find our 2nd missing package in 4 days. 20 minutes later he still had not returned so I walked out. This is an absolute JOKE.
- IMIva MujanAug 6, 20251.0If I could give a zero, I would.
- SSSwitziesJul 17, 20251.0Worst Post Office ever. And they will steal and lose packages all the time. I shipped a letter to my brother, and I asked what the safest way was to send it and that I wanted to send a phone abroad. I asked for insurance and all necessary labels to ensure it would get there. After changing 7 locations in the US, it finally got stuck in California and never heard back. We filed a claim and we even spoke with the Post Master. Our Money was never returned, no one ever followed back, I tried for years until the said it has passed too long. Lost aprox $1k with both phones stolen. The second time we were returning some papers and also a damaged phone to my parents in law. Used the same method they had used to send things to us, however this time, they removed the phone from the box, delivered everything else and never heard back from the phone location. Again, we asked all the questions, paid for all proper services and they just repeat things out loud like machines, literally such a bad service. Most our packages come open or are taken back to Denver or other centers after being processed in Aspen for delivery. AVOID THIS BRUNCH AT ALL COSTS
- NKNatalia KJun 23, 20201.0Horrible customer service by Kevin Jordan. My package has status “return to sender” without a proper scan, no attempts to deliver were made, no explanation. Opened a service request, Kevin Jordan had responded once to me saying the address is not proper (which is not correct since it’s not the first package I’m mailing out to that person). Than he closed the request right away without resolving the issue and stopped responding to my messages. It has been over 1.5 months but package still wasn’t returned back to sender or delivered. Had to open a missing mail search, still no respond. Basically the package is still in 81611 Usps location and seems like nobody is planing to ship it back to me or to respond to my claims. Horrible customer service by the supervisor.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on 235 Puppy Smith St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service in Aspen, CO?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID and completing the application, starting at https://www.usps.com/manage/po-boxes.htm.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but specific hours may vary. Check directly with this Post Office for details.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
What nearby transportation options can help me visit the United States Postal Service at 235 Puppy Smith St?
WE-cycle, a local transportation service, is nearby and can help you conveniently reach the Post Office.
Are there any nearby restaurants where I can dine before or after my visit to the Post Office?
Yes, several nearby dining options include Bangkok Happy Bowl Thai Bistro and Bar, Tiki Mana Big Bowl Noodles, and Wally's Aspen for fast food.
What other nearby services might be useful in the area around the United States Postal Service in Aspen?
Nearby services include Aspen Laundry for dry cleaning, Replay Sports for sporting goods, and Aspen Yoga Co-op for wellness activities.