United States Postal Service

1.8
116 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 235 Puppy Smith St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
235 Puppy Smith St, Aspen, CO
81611, United States

Hours

Reviews

1.8
116 reviews
5 stars
20
4 stars
2
3 stars
3
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0
1 star
91
  • AA
    AspenZ
    Oct 14, 2025
    1.0
    Pretty sure snails move faster.
  • JJ
    Josh
    Sep 26, 2025
    1.0
    What is happening at this branch ? I'm reading reviews from 2 years ago describing the same problems that are happening today. The place is woefully understaffed. The regular staff (Maureen & JR) that have been there for years are incompetent beyond belief. We opened a PO Box here on the 18th and were told that the person using our PO box prior still has 1 of the 2 Keys for the PO Box. We return on the 20th of September to pick up a package from "our" PO box and find none of our packages (packages are still lost) but a different one addressed to the gentlemen that owned the PO Box prior. We go to front desk to address this. We stand at the front desk and watch Maureen fumble around for 1 hour before she has the locks changed. She then tells us its her lunch break so we now have to talk with JR. She doesnt tell JR the locks have been changed. JR changes the locks again. We were assured everything is correct in the system and this gentleman that owned the PO box prior will not be receiving anymore mail at this PO Box. Today we return to collect packages that have arrived. The keys we have to our PO Box DO NOT WORK. We go to the front desk. JR changes the locks for the 4th time. We take the new key to the PO Box and open it to find packages for the same guy from the first incident. JR takes the package not addressed to us and goes into the back to find our 2nd missing package in 4 days. 20 minutes later he still had not returned so I walked out. This is an absolute JOKE.
  • IM
    Iva Mujan
    Aug 6, 2025
    1.0
    If I could give a zero, I would.
  • JW
    Josh Wilson
    Jan 26, 2024
    5.0
    Maureen was lovely.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.