United States Postal Service

2.4
157 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7765 Wadsworth Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7765 Wadsworth Blvd, Arvada, CO
80003, United States

Hours

Reviews

2.4
157 reviews
5 stars
41
4 stars
11
3 stars
8
2 stars
12
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly service and rude interactions, with many customers expressing frustration over unhelpful staff and poor communication.

Delivery Issues

Numerous complaints about lost packages, delayed deliveries, and incorrect mail handling, leading to significant customer dissatisfaction.

Phone Accessibility

Customers consistently report difficulties in reaching the post office by phone, with many calls going unanswered.

Long Wait Times

Many reviews mention long lines and slow service, particularly during busy periods, contributing to a negative customer experience.

Facility Conditions

Some customers noted uncomfortable conditions, such as lack of air conditioning, which detracts from the overall experience.
  • ER
    Evan Rose
    Nov 12, 2025
    5.0
    Very helpful staff!
  • CR
    Christina R.
    Oct 25, 2025
    1.0
    Love most of the people but dont be getting mad at customers waiting in line to ship prepaid packages and saying "you can use the machine in the lobby." Then fix the machine! It doesnt scan, print or confirm packages shipped. This is my business and I need my receipts. I'm sick of being sneered at & told to use the self service.....
  • MG
    Melissa G.
    Oct 24, 2025
    5.0
    Friendly service every time I’ve had to ship packages but especially today. Big thank you to D for going out of his way to help me with the self service which I was not aware of!
  • SD
    Shamos Darling
    Oct 14, 2025
    1.0
    Packages always are at least a week overdue with tracking saying this facility has had my package for 2 weeks. They've returned my package to the original sender causing one package to be a month late. Everyone in this facility is incapable of doing their job and it should be completely restaffed because current workers are obviously not doing enough.
  • AV
    A Jessi Vialpando
    Sep 30, 2025
    1.0
    My main problem is every single time I called them.I run into a wall instead of a human. I cannot get any information over the phone and I am disabled. I also have no way of getting over where they are.I have to use the phone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.