United States Postal Service

2.4
189 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5885 Allison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5885 Allison St, Arvada, CO
80004, United States

Hours

Reviews

2.4
189 reviews
5 stars
58
4 stars
6
3 stars
3
2 stars
5
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific mentions of employees being dismissive or disrespectful.

Mail Delivery Issues

Frequent complaints about misdelivered mail, packages not arriving, and ongoing issues with mail carriers not delivering correctly.

Long Wait Times

Customers consistently noted long wait times at the post office, often exacerbated by insufficient staffing.

Mixed Experiences

While some customers praised specific employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.

Passport Services

Some customers had positive experiences with passport services, but others faced significant issues and confusion regarding the process.
  • JS
    JohnMichael Schiller
    Oct 30, 2025
    1.0
    Emailed about issues with receiving mail. The called back, I got in a "Hello?", then they hung up. Tried calling them back and it went unanswered until the phone automatically disconnected. Been fighting with them on getting a package for the last three months that keeps making it to Arvada, then it is marked as return to sender at this location. It can go all over, but there is an issue as soon as it gets here
  • PB
    Paul Bernardy
    Sep 24, 2025
    1.0
    Our business had not received mail for 3 days went to the post office waited about 30 minutes for a supervisor who told me he would let me know why our mail had not been delivered and when it would be. I did not receive a call!! No mail arrived on day 4, called Post office and their carrier lied to his supervisor, as I could hear the supervisor talking to the carrier, saying he had put all the mail in our slot the day before. I was here at 4:30 am today and guess what THERE WAS NO MAIL in our foyer. This is a re-occurring issue with this Post Office and this carrier. If I could give 0 stars I would.
  • KS
    Kathie Siminak
    Sep 19, 2025
    1.0
    I have lived at this address for 3 years. The mailman that delivers to me never gets my mail to me. It always ends up in the abyss!!! I am talking about very very important mail. Amazon UPS and everyone else gets my things to me!!! I never get mail at my mailbox because my mailman never gives my mail to me.. I've called the supervisor at the Arvada Post office he said "not my mailman" he would not do that! Today is the first time a delivery from TEMU went through the post office and I didn't get my pants today 😡😡😡😡😡😡😡
  • CM
    Cody McNeese
    Sep 16, 2025
    1.0
    Don't have any way to change address at this location. Have been in multiple times with no forms to change address. Have had multiple issues trying online. Mail lady is a sweetheart who told me to keep trying this location. Unfortunately no help and they say just keep trying other locations as they have no timeline on forms or any ability to help. Sad to hear everyone say just go online and not be of assistance.
  • FW
    Faith Waggoner
    Sep 15, 2025
    5.0
    I have never had a problem with anybody at the Arvada. Post office and I've been living here for 12 years. They're very nice and they're very good about getting you in

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.