United States Postal Service

2.8
89 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12460 California St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12460 California St, Yucaipa, CA
92399, United States

Hours

Reviews

2.8
89 reviews
5 stars
31
4 stars
10
3 stars
3
2 stars
4
1 star
41
  • AT
    Austen Turner
    Dec 31, 2025
    5.0
    I want to thank Alex Verdejo, the postmaster of Yucaipa, for resolving a fraud issue quickly! We need more people like Alex in our world! Thank you
  • LL
    lene
    Dec 12, 2025
    1.0
    one of the ladies who works here is seriously out of touch and ive never left a review before but this calls for it. i bring in paid, stamped mail all the time for photocards. they’re light and i weigh them before bringing them in. every single time ive been to this post office, my letters have been sent and delivered with ease thanks to the others working here. but when this women helped me, she tried to claim that my envelopes were parcels. i told her id had no trouble before with my stamped mail, and i come there almost every day. she proceeded to say “we’ll see what happens.”. of course, the one time my mail is “denied” were the ones i tried to send with her. $7 for an envelope with a card in it ?? out of her absolute mind and incredibly rude. go to a different post office because clearly the lady working here doesn’t know anything other than how to overcharge and ruin peoples mail. she also loves to BEND YOUR MAIL IN FRONT OF YOU ??? who the hell bends somebodies mail ?? hello ?? genuinely unbelievable.
  • RK
    Rick Kirkhart
    Dec 14, 2020
    4.0
    Busy
  • EW
    Eric Ward
    Nov 8, 2019
    1.0
    By far the most awful Post Office in the country. I had a pkg that needed my signature. I waited all day. The tracking said they could not access my property? I called the next day and they could not find my item. Somehow the destroyed box with an odd note written on it showed up in my mail box a day later. The tracking said nothing. Today, "weeks later" I got a tracking update saying my item was being mailed back to sender. Ummm - what item is that since I received mine in a suspicious way. I went in to the Yucaipa branch. Asked for a manager. Showed them the mess and I was kicked out. Lovely, and they wonder why the Postal service is going out of business. Oh, and I did figure out what was going on. It's extremely disappointing. They should be ashamed.
  • WB
    William Bear
    Feb 11, 2017
    1.0
    Of all the places I have lived in these United States, Yucaipa has consistently delivered the worst postal service I have ever experienced. The counter is always short staffed, especially during peak times. There have been way too many issues to list here, but I will say this: Every issue I have brought to the attention of every postmaster on duty at this post office has been flippantly dismissed without any attempt at a resolution. There have been three incidents (so far) that were so egregious that I have filed formal complaints.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.