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The UPS Store

3.6
(180 reviews)

Business Details

1296 E Gibson Rd, Woodland, CA
95776, United States
(530) 668-0265
https://locations.theupsstore.com/ca/woodland/1296-e-gibson-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0533 in Woodland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - County Fair Mall Northeast Corner.

Details

  • DeliveryNot available

Location

The UPS Store
1296 E Gibson Rd, Woodland, CA
95776, United States

Hours

Reviews

3.6
180 reviews
5 stars
107
4 stars
11
3 stars
3
2 stars
6
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with several customers praising friendly and helpful staff, while others report extremely rude and unprofessional behavior from a specific employee, Veronica.

Efficiency

Many reviews highlight the quick service and efficiency of the staff, especially during busy times, although some customers experienced long wait times.

Employee Performance

While some employees, like Amanda and Elsa, received high praise for their service, Veronica consistently received negative feedback for her attitude and handling of customer interactions.

Store Environment

The store is described as busy but well-staffed, with a generally organized environment, although some customers noted issues with signage and management.
  • VV
    Von Vulture
    Feb 26, 2026
    1.0
    Dingy location with rude staff, especially Lorena. Definitely won't be going through UPS for any of my needs moving forward.
  • JK
    Jennifer K
    Feb 20, 2026
    1.0
    Rating: 1 Star I came in for a simple Amazon return and was met with one of the rudest employees I have ever encountered. I stood patiently waiting behind another customer, and when the person at the counter was told to sit down, the employee didn't even acknowledge me. Instead, she rudely ordered me to move to the other side of the center island so people coming in could see I was in line. As soon as I moved, she called for the next customer but stayed at the register on the opposite side. I walked to the register she pointed me toward, only for her to snap, "I can help you over here," forcing me to walk back to where I started. She was cold, never made eye contact, and ended the transaction by rudely telling me to take my box with me. The entire interaction was disrespectful and bizarre. Maybe I look like someone she hates, but either way, customers deserve basic decency. Avoid this location.
  • GR
    Gerry Ramirez
    Feb 16, 2026
    5.0
    Lorena’s customer service was exceptional!
  • ML
    Mayra Lopez
    Feb 9, 2026
    5.0
    My rating is a 10+. I walked in concerned about my packages and Elsa was so helpful, patient, detailed and overall friendly. Elsa went out of her way to help me find a solution to a problem that most would have just sent me home to figure out on my own. I walked out relieved and with a smile on my face! Thank you Elsa!
  • LJ
    Lisa and Jeff
    Feb 3, 2026
    1.0
    There is no signage for where you stand in line so people who came later got service before me. When I mentioned this to Elsa, customer service representative, and suggested they add signage, she said our customers know where to stand. I don't. I guess I'm not a customer then. Adding signage for the line seems like a basic customer friendly thing to do. Also they have bins there you can put packages in but no idea what should go in and what should not, why not put up a sign?

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0533 in Woodland offer?

The UPS Store #0533 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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