The UPS Store

3.7
171 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0533 in Woodland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - County Fair Mall Northeast Corner.

Details

  • DeliveryNot available

Location

The UPS Store
1296 E Gibson Rd, Woodland, CA
95776, United States

Hours

Reviews

3.7
171 reviews
5 stars
102
4 stars
12
3 stars
3
2 stars
5
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and efficient, there were significant complaints about a specific employee, Veronica, who was described as rude and unprofessional.

Efficiency

Customers generally reported quick service and efficient handling of tasks, especially during busy periods, although some noted long wait times.

Mixed Experiences

Overall experiences varied widely, with many customers expressing satisfaction with their service, while others reported frustrating interactions, particularly with management.

Staff Knowledge

Most reviews highlighted the staff's knowledge and willingness to assist, although there were instances of misinformation regarding services and policies.
  • DR
    Daniel Rodriguez
    Jan 4, 2026
    5.0
    La tienda donde voy son muy amables y te atienden de lo mejor
  • JA
    Julia Antoniu
    Dec 29, 2025
    1.0
    If I could give zero stars for customer service, I would. Veronica is a serious liability to this store and an embarrassment to the UPS brand. The store’s one-star reviews consistently reference her by name, all describing the same outrageously rude and unprofessional behavior. Unfortunately, my experience mirrored these complaints exactly. After waiting in a 30-minute line, she abruptly refused to provide service, raised her voice at me in front of other customers, and proceeded to escort me out of the store while claiming that it was “her store.” This conduct is unacceptable, inappropriate, and completely inconsistent with basic standards of customer service. An employee who repeatedly mistreats customers, damages the company’s reputation, and behaves with such entitlement should not be allowed to represent this business. Veronica’s continued employment is clearly harming this location, and her termination is long overdue.
  • JP
    Julie Pelle
    Dec 18, 2025
    5.0
    Veronica, she helped me with my notary today for my international documents and she went above and beyond to help me produce the affidavit for the Turkish agency. She explained all the laws and codes to me and helped me complete this stressful task. She was patient and kind and made me feel at ease. I had such a great experience at this location because of her I plan to go back for all my clerical and office needs. Her warmth during the busy holiday season was priceless. Thank you Veronica for the best customer service.
  • JS
    John Schutzman
    Dec 4, 2025
    5.0
    Staff there (Amanda in particular) are very helpful and courteous with Amazon returns. they process a lot of them but never seem annoyed or stressed by the long line of returns. Amanda in particular explained to me the different ways to process a return (box or plastic bag)
  • JB
    Julie Bridge
    Dec 3, 2025
    5.0
    The staff is incredible, even when they are super busy! Fast & friendly, always very helpful!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0533 in Woodland offer?

The UPS Store #0533 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.