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Visit your local Post Office™ at 8520 Michigan Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and incompetent.
Delivery Issues
Many customers reported lost or misdelivered packages, leading to frustration and distrust in the postal service.
Long Wait Times
Customers frequently mentioned long lines and slow service, often exacerbated by understaffing.
Management Problems
Reviews indicated a lack of effective management and accountability, with complaints often going unresolved.
Mixed Staff Experiences
While some customers praised individual staff members for their helpfulness, many others reported negative interactions, suggesting inconsistency in service quality.
AR
Alejandro Ruiz
Nov 7, 2025
4.0
Hoy vine a recoger un paquete, el personal es muy amable y te atienden rápido
RM
Rick Mccoid
Aug 6, 2025
1.0
I wish I could rate a 0
KA
Kristy Angelica
Aug 1, 2025
1.0
I wish I had gotten the lady's name because, even though she did her job in getting my payment and stuff, her attitude was so rotten. I hardly said a word and didn't try to defend myself because I thought she would sabotage my packages. I'm sorry she hates her job that much, but the way she treated me and also snapped at me wasn't justified at all. Having a bad day doesn't give someone permission to take it out on another person. If I didn't feel like she'd do something to my packages I would have defended myself. This was a bummer...
JN
Joseph Nguyen
Jul 25, 2025
1.0
Mail carrier won't deliver my mail due to my dog and customer service won't help I've put a mail box outside by the street still he won't deliver my mail just cause my dog slipped out the back door and ran across the street barking at him.. mail carrier has personal issues with my dog she hasn't bit anyone nor attempts too this isn't the first time we had issues with the USPS in Whittier Michigan they're not helpful at all ..all needs to be fired..
YW
Your average weeb
Jul 15, 2025
1.0
Awful customer service. Ordered a desk through Amazon, was supposed to arrive on a Thursday. They attempted the delivery and left a note saying I have to SCHEDULE a delivery THEY couldn't deliver? I tried scheduling, but turns out my item doesn't exist in their system! Calling their number is a nightmare. Whenever you ask for an agent they ask tons of questions rather than connecting to a real person. I feel like I'm dealing with a stone wall and I have no idea how I'll be receiving my desk. Total incompetence.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the Post Office located at 8520 Michigan Ave in Whittier?
At this Post Office, you can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport and have my photo taken at this United States Postal Service location?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Are appointments required for passport services at this Post Office?
Most passport services require an appointment scheduled online, though limited walk-in hours may be available at select times.
What are the operating hours of the USPS at 8520 Michigan Ave?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is it possible to rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes online securely, then complete the setup in person at your local Post Office.
Can I access my PO Box at this location after regular lobby hours?
Most USPS Post Offices offer 24/7 lobby access to PO Boxes, but access hours can vary by location. It's best to confirm with this local Post Office.
Where can I find nearby food options after visiting the Post Office at 8520 Michigan Ave?
Nearby you can enjoy meals at Kogi BBQ Truck Verde, Chronic Sushi, Off The Hook, Jersey Mike's Subs, and The Stand - American Classics Redefined.
Are there any nearby coffee shops where I can relax after visiting the Post Office?
Yes, there's a Starbucks nearby where you can enjoy coffee and refreshments after your visit to the Post Office.
What nearby locations might help customers find the USPS office at 8520 Michigan Ave?
The USPS office is close to other postal locations such as US Post Office - Whittier and Whittier Post Office, which are recognizable landmarks in the area.
Are there any fitness centers near the Post Office where I can work out?
Yes, LA Fitness gyms are nearby where you can exercise either before or after your visit to the Post Office.