United States Postal Service

2.0
163 reviews

About

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Visit your local Post Office™ at 8520 Michigan Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
8520 Michigan Ave, Whittier, CA
90605, United States

Hours

Reviews

2.0
163 reviews
5 stars
30
4 stars
10
3 stars
3
2 stars
13
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and incompetent.

Delivery Issues

Many customers reported lost or misdelivered packages, leading to frustration and distrust in the postal service.

Long Wait Times

Customers frequently mentioned long lines and slow service, often exacerbated by understaffing.

Management Problems

Reviews indicated a lack of effective management and accountability, with complaints often going unresolved.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, many others reported negative interactions, suggesting inconsistency in service quality.
  • AR
    Alejandro Ruiz
    Nov 7, 2025
    4.0
    Hoy vine a recoger un paquete, el personal es muy amable y te atienden rápido
  • RM
    Rick Mccoid
    Aug 6, 2025
    1.0
    I wish I could rate a 0
  • KA
    Kristy Angelica
    Aug 1, 2025
    1.0
    I wish I had gotten the lady's name because, even though she did her job in getting my payment and stuff, her attitude was so rotten. I hardly said a word and didn't try to defend myself because I thought she would sabotage my packages. I'm sorry she hates her job that much, but the way she treated me and also snapped at me wasn't justified at all. Having a bad day doesn't give someone permission to take it out on another person. If I didn't feel like she'd do something to my packages I would have defended myself. This was a bummer...
  • JN
    Joseph Nguyen
    Jul 25, 2025
    1.0
    Mail carrier won't deliver my mail due to my dog and customer service won't help I've put a mail box outside by the street still he won't deliver my mail just cause my dog slipped out the back door and ran across the street barking at him.. mail carrier has personal issues with my dog she hasn't bit anyone nor attempts too this isn't the first time we had issues with the USPS in Whittier Michigan they're not helpful at all ..all needs to be fired..
  • YW
    Your average weeb
    Jul 15, 2025
    1.0
    Awful customer service. Ordered a desk through Amazon, was supposed to arrive on a Thursday. They attempted the delivery and left a note saying I have to SCHEDULE a delivery THEY couldn't deliver? I tried scheduling, but turns out my item doesn't exist in their system! Calling their number is a nightmare. Whenever you ask for an agent they ask tons of questions rather than connecting to a real person. I feel like I'm dealing with a stone wall and I have no idea how I'll be receiving my desk. Total incompetence.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.