The UPS Store Whittier

4.4
176 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1578 in Whittier offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Quad At Whittier Close To Old Navy.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store Whittier
13502 Whittier Blvd, Whittier, CA
90605, United States

Hours

Reviews

4.4
176 reviews
5 stars
141
4 stars
7
3 stars
3
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Cathy, Bill, and Louis for their exceptional service.

Efficiency

While many reviews highlighted quick and efficient service, some customers noted slow service during busy times, particularly when the store was understaffed.

Mixed Experiences

There were mixed reviews regarding specific incidents, with some customers reporting excellent service while others experienced issues with staff behavior or service quality.

Store Environment

The store is undergoing renovations, which has led to some complaints about crowding and wait times, but many customers still appreciated the overall atmosphere and helpfulness of the staff.
  • AJ
    Adrianna Jimenez
    6 days ago
    5.0
    Today I had an issue with an Amazon package through UPS and went into the store for help. I was initially told to contact Amazon customer support to obtain a shipping label, but unfortunately the representative wasn’t able to help me. When I returned to the UPS Store, Louis took the time to ask what was going on and stepped in to help. He resolved the issue quickly and now my package will be picked up from my home with no problems. Thank you so much, Louis, for your patience and excellent customer service!
  • CC
    Christian
    Nov 13, 2025
    5.0
    Cathy was awesome! Super friendly and really attentive to everyone. She made sure everyone was helped and did it with a great attitude. You can tell she genuinely cares about her costumers. Very personable as well, thank you Cathy.
  • ER
    Edgar Ramirez
    Oct 31, 2025
    5.0
    Cathy was amazing. Did a custom print for me and my small pop-up. They are amazing!!!
  • EP
    Enrique Partida
    Oct 6, 2025
    5.0
    Always great service. There’s an older Gentleman here that has been at the store for a while, his patience and positive attitude are admirable - I’ve seen him deal with both great clients as well as male/female “Karens” and he always keeps his composure and delivers great service.
  • KV
    Kevin Villagomez
    Oct 4, 2025
    5.0
    Awesome experience, the owner Louis is very friendly and helpful. They were able to help me out with my livescan needs unlike the other UPS store. All the staff here is kind and customer centered.

Frequently Asked Questions About The UPS Store Whittier

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store Whittier?

The UPS Store Whittier is open Monday to Thursday from 8:30 AM to 9:00 PM, Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.