United States Postal Service

2.4
72 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 13761 Goldenwest St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13761 Goldenwest St, Westminster, CA
92684, United States

Hours

Reviews

2.4
72 reviews
5 stars
18
4 stars
4
3 stars
6
2 stars
2
1 star
42
  • DR
    Denise R
    Oct 22, 2025
    5.0
    I have always been helped out when needed, but im usually using the self kiosk. There is only 1 person helping out, but this is not there fault, its cuts the company gets. Please be patient. They are humans, after all
  • LS
    Lauren Shim
    Oct 17, 2025
    1.0
    There is only 1 clerk, so it closes for lunch around 2. I found that out a couple of times. If you need to close during the day, why not updating the website or put a poster on the door, instead of on a piece of paper? Even when the one person is working, his/her is super slow. I would avoid this location at all costs.
  • MR
    Marcus Roberts
    Oct 6, 2025
    1.0
    If you care about timely shipments then do not go to this usps
  • JL
    Jenny L.
    Oct 6, 2025
    4.0
    First time visiting this location in a weekday afternoon. Parking space is limited but manageable. When I walked in, there was only one female staff who can speak English and Vietnamese working in the front. I wanted to get the certified mail so she gave me a certified mail receipt to write and asked me to also write the sender and receiver on my envelope directly. When I was done and then she was gone in the back storage room or something so the other male staff came to pick up the work she left. He asked me what was in the envelope and if anything I should not put in the envelope. To total was $8.58 which is way cheaper than UPS . However, UPS staff will print the delivery information to make sure no mistakes so I guess if you want to get the extra careful delivery service, paying more might make sense.
  • LP
    Lauren Pham
    Sep 8, 2025
    1.0
    Absolutely the worst post office I’ve been to, the lady that worked there was so rude and absolutely no help. I go in to drop off a package only to be met with hostility and harassment, with this older Asian lady saying that I was not allowed to drop off the package with a sticker label from Garden Grove, and that it’s unable to be processed and shipped from the Westminster location, which has never happened to me before. She continues to berate and be so completely disrespectful to me, saying that she’s the only one working and that other people have been laid off, but everyone I’ve met working there has been so disrespectful without any regard for customer service. Will definitely not be coming back to that location, it’s no surprise that post office is always dead.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.