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United States Postal Service

2.4
(155 reviews)

Business Details

15030 Goldenwest Cir, Westminster, CA
92685, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15030 Goldenwest Cir to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15030 Goldenwest Cir, Westminster, CA
92685, United States

Hours

Reviews

2.4
155 reviews
5 stars
45
4 stars
6
3 stars
4
2 stars
6
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with specific complaints about employees like Nhu and David being particularly disrespectful.

Passport Processing

Many customers reported issues with passport appointments being canceled or staff providing incorrect information, leading to significant frustration and wasted time.

Package Handling

Several customers expressed concerns about packages going missing or not being scanned properly, raising suspicions about potential theft by employees.

Mixed Experiences

While some customers praised individual staff members for their helpfulness and efficiency, the overall sentiment leaned heavily towards dissatisfaction with service quality.
  • RG
    Rosie Gonzalez
    2 days ago
    1.0
    Really bad experience here at this location. Employees are very disrespectful and mean all the time. Asian lady that was there literally yelled at me in front of other people for making a slight mistake. Make me feel horrible but to really needed my paper work done I had no choice to stay. I hope they would somebody can report these employees and hire other people
  • KT
    Katie T
    Feb 3, 2026
    4.0
    This was my first time at this post office to get my passport and I was pretty nervous as would anyone getting their passport for their first time and at a new location. I had first went up to the counter to essentially "check in" but I just needed to take a seat until they called my name (make an appointment and they will have a list) and saw other people waiting as well but I was the last of the day and thought they wouldn't take anymore people since it went over the time. But once David called my name, he apologized for the wait and was incredibly kind and welcoming. He was helpful and patient in explaining the process clearly and double checked all my documents. He truly made the experience great and felt confident once I walked out of there.
  • TN
    Thuan Nguyen
    Feb 2, 2026
    1.0
    Post office to run behind schedule? It’s Monday at 8:30. Have the hrs changed due to the lapse in funding?
  • LN
    Linh Nguyen
    Jan 30, 2026
    1.0
    The worst service i ever got coming to this place. The person name Nhu is very disrespectful.
  • RJ
    R Johnson
    Nov 24, 2025
    5.0
    Any post office that's open until 3:00 p.m. on a Saturday deserves five stars and super friendly people 👍👍👍👍👍 Thank you

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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