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The UPS Store

3.1
(57 reviews)

Business Details

(805) 371-4434

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2902 in Westlake Village offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Ranch Mall Between Ralph's & Trader Joe's.

Details

  • DeliveryNot available

Location

The UPS Store
3835 E Thousand Oaks Blvd, Westlake Village, CA
91362, United States

Hours

Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday10:00 AM - 5:00 PM
Sunday11:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.1
57 reviews
5 stars
28
4 stars
1
3 stars
2
2 stars
3
1 star
23
  • NJ
    Natalie J
    Apr 3, 2026
    1.0
    The employees at this UPS location are actually very friendly and helpful, which makes this even more disappointing. The owner, however, is incredibly rude, unprofessional, and clearly lacks basic customer service skills. She speaks to customers with attitude and makes you feel like you’re inconveniencing her just by being there. It’s unfortunate because the staff deserves better leadership. The owner’s behavior completely ruins the experience. I would strongly recommend avoiding this location unless you want to deal with unnecessary hostility.
  • JS
    Justin Petty (Spike)
    Mar 3, 2026
    5.0
    Gentlemen was extremely professional and friendly and accommodating in every way
  • AN
    Alireza Nazemi
    Jan 28, 2026
    1.0
    Very poor customer service. The manager and associate refused to help me return my Amazon items and insisted I use an automated machine instead. When I asked for assistance, they were dismissive and unhelpful. I won’t be coming back to this location.
  • RD
    Ryan D
    Dec 30, 2025
    1.0
    Went there today 12/30/25. No one there and it was closed. It said open online. Had to go all way to Agoura to deliver a very important timely package.
  • VN
    Vince Norris
    Dec 28, 2025
    5.0
    OMG! Went in on a Sunday with a bunch of Amazon returns! Half of them were difficult but Gavin was amazing and helped me navigate through labeling and boxing issues that made no sense to me. He was knowledgeable, kind, and got everything handled for me. It is my UPS store of choice!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2902 in Westlake Village offer?

The UPS Store #2902 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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