Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3775 Industrial Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
3775 Industrial Blvd, West Sacramento, CA
95799, United States
Hours
Reviews
2.1
211 reviews
5 stars
51
4 stars
6
3 stars
4
2 stars
6
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful interactions.
Package Delays
Many customers experienced significant delays with their packages, often stuck at the facility for extended periods.
Lost Packages
Several reviews mentioned lost packages and difficulties in retrieving them, leading to frustration among customers.
Staffing Issues
Customers noted that the facility is often understaffed, resulting in long wait times and inadequate service.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members.
- DDDillonDec 28, 20251.0They have the outside lobby open for accessing po boxes yet no self service station. And unfortunately when the outside section is open there is always a homeless person sleeping in there.
- PRPatricia RojasNov 6, 20251.0Un mal servicio no llega en su momentoo
- ABAndrew BillonOct 17, 20251.0If I could leave fewer stars I would. This location is terribly understaffed for passport services. Expect to wait at least an hour.
- LLLaceySep 25, 20251.0Every time I have packages that go through this facility they are late. I had a package go through this facility on September 15th and i still have not received my package. It's been 10 days. That is a federal offence tampering and stealing mail. This is the same warehouse that has been overcharging me through my online business and stealing from me. Everytime you mess up i report it to the bbb. I think the fbi needs to get involved, state police. Who do I need to call to put a stop with the USPS facility stealing my mail? Today is the 25th. Where is my flipping package?
- EGEmily GarciaSep 10, 20251.0On September 9, I visited the post office to apply for a new passport for my five-year-old son. Unfortunately, the experience was very disappointing due to the customer service I received. From the start, I informed the clerk that I needed the DS-11 form since this would be my son’s second time applying for a passport. Once we completed the application, I checked the box indicating that my son’s passport book was lost. At that point, the clerk became upset and began arguing with me, saying I should have told her earlier and rudely insisting that I needed a new form. Throughout the process, she was audibly huffing and puffing, and her tone was unnecessarily hostile—especially considering I was there with my young child. When I calmly asked why she was being rude, she raised her voice and continued arguing. Her coworker stood by without intervening until I asked him directly to step in. I never raised my voice back and maintained respect and composure, but her behavior was completely unprofessional and out of line. There was also a significant language barrier, which made communication more difficult and escalated the situation further. I later spoke to a supervisor at a different location who took note of my complaint and said he would address it. However, this experience left me with no confidence in returning to this location for future services. Customer service should always be professional, especially when serving families and children.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 3775 Industrial Blvd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the Post Office at 3775 Industrial Blvd?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I reserve a PO Box online for this Post Office?
Yes, you can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local Post Office for specifics.
What nearby places can help me navigate to the United States Postal Service at 3775 Industrial Blvd?
Nearby landmarks include the USPS Mail Processing Center West Sacramento CA 95799 and the USPS Passport Office, which can help you find the area.
Are there places nearby where I can stop to eat or drink before or after visiting the Post Office?
Yes, you can visit Mani Imports grocery store or the Sun & Soil Health Company smoothie and vegetarian restaurant nearby for food and drinks.
Where can I find other services like security or manufacturing near the Post Office?
Nearby businesses such as ECAMSECURE and GardaWorld provide security services, while East Penn Manufacturing offers industrial manufacturing supplies.
How can I stay updated about career opportunities at USPS?
USPS is hiring and you can view top job openings at https://about.usps.com/careers/career-opportunities/top-jobs.htm.