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Brand Certified

United States Postal Service

2.1
(214 reviews)

Business Details

3775 Industrial Blvd, West Sacramento, CA
95799, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3775 Industrial Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3775 Industrial Blvd, West Sacramento, CA
95799, United States

Hours

Reviews

2.1
214 reviews
5 stars
52
4 stars
6
3 stars
4
2 stars
6
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with staff, citing rudeness and unprofessional behavior, particularly in passport services.

Delivery Issues

Numerous reviews highlighted significant delays and lost packages, with many customers expressing frustration over packages being stuck at the facility for extended periods.

Staff Friendliness

Some customers praised individual staff members for their helpfulness and friendliness, contrasting with the overall negative sentiment regarding service.

Facility Conditions

Feedback indicated issues with the facility's organization and cleanliness, including locked drop boxes and a lack of assistance for customers.
  • MD
    Marcus Dubray
    2 days ago
    5.0
    Raymond was great 👍! I came in with my documents already prepared so it was easy. Great job! Please come in with your documents prepared beforehand, it makes the process faster and easier.
  • DD
    Dillon
    Dec 28, 2025
    1.0
    They have the outside lobby open for accessing po boxes yet no self service station. And unfortunately when the outside section is open there is always a homeless person sleeping in there.
  • PR
    Patricia Rojas
    Nov 6, 2025
    1.0
    Un mal servicio no llega en su momentoo
  • AB
    Andrew Billon
    Oct 17, 2025
    1.0
    If I could leave fewer stars I would. This location is terribly understaffed for passport services. Expect to wait at least an hour.
  • LL
    Lacey
    Sep 25, 2025
    1.0
    Every time I have packages that go through this facility they are late. I had a package go through this facility on September 15th and i still have not received my package. It's been 10 days. That is a federal offence tampering and stealing mail. This is the same warehouse that has been overcharging me through my online business and stealing from me. Everytime you mess up i report it to the bbb. I think the fbi needs to get involved, state police. Who do I need to call to put a stop with the USPS facility stealing my mail? Today is the 25th. Where is my flipping package?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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