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Brand Certified

United States Postal Service

1.8
(192 reviews)

Business Details

1125 N Fairfax Ave, West Hollywood, CA
90046, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1125 N Fairfax Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1125 N Fairfax Ave, West Hollywood, CA
90046, United States

Hours

Reviews

1.8
192 reviews
5 stars
31
4 stars
6
3 stars
7
2 stars
7
1 star
141

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers feeling belittled and disrespected.

Service Efficiency

Customers frequently reported long wait times and understaffing, leading to frustration and dissatisfaction with the service.

Mixed Experiences

While many reviews were negative, a few customers did report positive interactions with specific staff members, indicating inconsistency in service quality.

Facility Issues

Several reviews mentioned problems with the facility, including broken self-service machines and inadequate supplies.
  • CC
    Clotilde
    Jan 20, 2026
    1.0
    Rude useless staff, slow service, always a line out the door. They lock up the self-service machine overnight- why???? The USPS lost my business application and missing mail search useless. Calling customer service just sends you in checked with a robot- unable to get transfer to human. The answer from the USPS employee: “That’s everywhere now.” Told me to put it in a bigger envelope (buy it from them$$) so maybe it doesn’t get lost this time. Flat out told me getting my mail delivered is a function of luck!!! Oh really? Is that how the USPS operates now? On luck?
  • SS
    Sophia
    Jan 20, 2026
    1.0
    the line to drop off a package took an hour and the my packages that I sent were ALL ripped into and the contents were stolen and I had to refund my customers from my own money. I tried to call the post office and I couldn’t get past the AI/automation on the phone. No matter how many times I asked to speak to a person, it wouldn’t let me. worst post office I have ever been to.
  • CW
    Courtney Wright
    Jan 13, 2026
    5.0
    Siddiquee helped me out and was very knowledgeable and friendly. The service was quick, smooth, and stress-free. I really appreciated how helpful and professional everything was. Great experience!
  • AS
    Andrew Strauss
    Dec 15, 2025
    4.0
    This is a wonderful spot for picking up stamps, mailing your letters, and shipping your packages!
  • RW
    Robb W.
    Dec 4, 2025
    5.0
    Great post office and staff!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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