The UPS Store

Reviews

• AO

  Ash Owens

  4 days ago
  1.0
  Incredibly rude, every single employee in this store was miserable.
• FF

  Fabian

  6 days ago
  5.0
  Friendly and quick
• JJ

  Julia Jones

  Nov 1, 2025
  1.0
  Sadly I came to this UPS to buy stamps and mail cards to my friends and family back east (they have a Mail Drop for customers). Not one single person received their cards and when I asked the store two weeks later they said they’re not responsible for how the Mail Drop off works. I asked where they drop it off and they said they don’t keep track. Never using this spot again
• EB

  Erin Barnett

  Oct 13, 2025
  1.0
  I purchased an iPhone that the ups delivery person never dropped off. They then sent it to their facility for pickup and charge me per diem for holding the package. I was never informed of or agreed to this charge and they held my package hostage and said they would return to Apple unless I paid a per diem rate. They charged me for a full day on Monday even though I picked it up at 11 AM. Illegal and immoral.
• BB

  Baha Benyamin

  Sep 13, 2025
  1.0
  Avoid - shady business practices to force to you to purchase unnecessary boxes. Refused to accept an Amazon return package I brought that was packaged in its manufactures brown box, the same way it was delivered to my doorstep. The employee refused to accept the package and insisted the brown box must be placed inside another brown box for them to accept the return. A box he was happy to sell to me. Totally ridiculous. If an item can be shipped and delivered in its original box, it should be able to be reshipped the same way. Needles to say, I took the box back and took it to another nearby UPS store which gave me no such issues or engaged in such scammy, and petty sales tactics.

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