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The UPS Store

4.6
(277 reviews)

Business Details

6442 Platt Ave, West Hills, CA
91307, United States
(818) 703-7190
https://locations.theupsstore.com/ca/west-hills/6442-platt-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1804 in West Hills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Victory And Platt In Platt Village At Middle Of Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
6442 Platt Ave, West Hills, CA
91307, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
5/10/202610:00 AM - 3:00 PM
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.6
277 reviews
5 stars
245
4 stars
8
3 stars
1
2 stars
2
1 star
21
  • SA
    Shiran Malul Adar
    1 day ago
    1.0
    Every time I came, I felt like they didn't want to give me service. There's a specific employee there who always treats me in an unpleasant way. I don't like going there.
  • RS
    Randy Shoemaker
    Mar 23, 2026
    1.0
    I would not recommend using this company. We sent an overnight package that they lost, receipts attached. Despite many phone calls to sort out the trouble UPS told me they were not responsible for this lost package. This was the owner of the store. UPS 800 customer service and the UPS Van Nuys main location also explained to me that they were not responsible.
  • RS
    Randy Shoemaker
    Mar 9, 2026
    1.0
    This store lost my package that was very important of course. It was dropped off to them, supposedly the truck driver picked it up however that is where the tracking stopped. I called this company to ask for help and was given the shove off “call the 800#”. I explained to them that the tracking# on the overnight way-bill does not have the same tracking# that UPS requires meaning UPS will absolutely not help me on the 800#. I politely explained this to the representative at this store and they again shoved me off to the 800# and told me it was not their problem. My shipment is lost and I’m out a hearty sum of money with absolute finger pointing and not solving the problem.
  • NK
    Natalie Kolkovich
    Feb 16, 2026
    5.0
    Nice location with easy parking & knowledgeable, friendly staff
  • TE
    Tresa Echevarria
    Feb 4, 2026
    1.0
    Disgusting customer service. They treated me very poorly and I will never return to this store If a manager or the owner would call me I will explain. I wish I could give zero stars

Frequently Asked Questions About The UPS Store

What are the operating hours of The UPS Store in West Hills?

The UPS Store is open Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.

What services does The UPS Store #1804 offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services, among others.

Brand Certified Facts from The UPS Store

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Certified May 03, 2026Yext Knowledge Graph
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