Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5406 in West Covina offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of W Covina Pkwy & California Next To Fresh And Easy.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
167 reviews
5 stars
104
4 stars
10
3 stars
4
2 stars2
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.
Efficiency
Many customers appreciated the fast and efficient service, noting that they were able to complete their tasks quickly, even during busy times.
Pricing Issues
Several reviews highlighted dissatisfaction with pricing, particularly for printing and service fees, which some customers found excessive.
Management
The management received both praise for running a well-organized operation and criticism for handling customer complaints poorly.
Store Environment
The store is generally described as clean and well-maintained, contributing positively to the customer experience.
- RCRamon COct 27, 20255.0Fast service and very accommodating staffs
- YSyako siqAug 28, 20251.0First and last time at this location. The brown lady, who I’m assuming is the manager because how entitled she acts, was very rude and disrespectful. You can tell she’s holding back a lot of attitude and is easily offended. All my wife and I asked for was, “what size box would best fit these clubs?” And she came at us complaining that we didn’t even have the decency or competence to measure before hand. Will never come here again and HIGHLY DONT RECOMMEND THIS LOCATION.
- KSKaren SolAug 5, 20251.0There is a $3.99 email fee if you want to print something via email. It’s ridiculous to have to pay over $5 to print out two pages in black and white.
- MWMichael WrattenJul 9, 20251.0This place . Understaffed, poor customer service, Most of the time you spend it waiting as the line is out the door. And then when you go.. UPS says no WIFI so they can't ship.. what a joke this place is,
- MBMarcellus BarronJun 30, 20255.0Very Efficient . I have been there on busy days and the staff is whipcrack fast. They assisted guests quickly and kindly. They made everyone feel like this was their personal postal service. I enjoy doing business with this store because everyone is so kind. The store manager Preet is outstanding and she runs a tight operation. When you see her, tell her Vince sent you !
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5406 in West Covina offer?
The UPS Store #5406 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours for The UPS Store #5406?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5406 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM; holiday hours may vary.
Where is The UPS Store #5406 located?
The UPS Store #5406 is located at 1004 W Covina Pkwy, West Covina, CA 91790, at the corner of W Covina Pkwy & California next to Fresh And Easy.
What payment options are accepted at The UPS Store #5406?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5406 provide mailbox rental services?
Yes, they offer mailbox rentals along with mail and package receiving services.
Are there any special offers available at The UPS Store #5406?
Yes, customers can save big using special offers and coupons available on their website.
What nearby dining options are available around The UPS Store #5406?
Pondahan Restaurant and Pondahan Fusion Restaurant Cafe & Bar, both offering Filipino and Asian cuisine, are nearby dining options you might enjoy before or after visiting the store.
What nearby wellness facilities are close to The UPS Store #5406?
Rehab Place Treatment Center, providing addiction treatment and counseling services, is located nearby and can be a helpful resource for the community.
What recreational activities are close to The UPS Store #5406?
West Covina Softball Corp., a sports and recreation venue, is nearby and offers fun activities for sports enthusiasts visiting the area.