Brand Certified
The UPS Store
3.8(170 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
1004 W Covina Pkwy, West Covina, CA
91790, United States
Certified by The UPS Store • Mar 01, 2026
(626) 338-5400
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ca/west-covina/1004-w-covina-pkwy
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5406 in West Covina offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of W Covina Pkwy & California Next To Fresh And Easy.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.8
170 reviews
5 stars
106
4 stars
11
3 stars
5
2 stars2
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.
Efficiency
Several reviews highlighted the fast and efficient service, with many customers appreciating the quick processing of their requests, especially for Amazon returns.
Pricing Concerns
Customers expressed dissatisfaction with the pricing for printing and other services, feeling that fees were excessive compared to other locations.
Store Management
The management received both praise for running an efficient operation and criticism for handling customer complaints poorly.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, contributing positively to the customer experience.
- LCLA CentFeb 19, 20265.0Nick was so helpful and understanding with the things I didn’t understand
- ISIrma SalasJan 25, 20265.0This is my preferred store for Amazon returns. All staff are always helpful and friendly. The store manager and staff are very efficient and knowledgeable.
- RRRandomly RetroDec 27, 20253.0Standard UPS Store, no wait but the day I dropped off my package, there internet was unavailable so they told me they will rescan the info for delivery. So I am hoping everything goes ok
- RCRamon COct 27, 20255.0Fast service and very accommodating staffs
- MMMatthew MachucaNov 29, 20235.0They’re quick and efficient at helping me out every time I go into the store. Doesn’t seem to matter the reason for the visit either.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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