Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 280 S Lemon Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking basic people skills.
Delivery Issues
Customers reported frequent problems with mail delivery, including lost packages and delays, leading to frustration and distrust in the service.
Staff Attitude
Many reviews mentioned a negative attitude from staff, particularly from certain employees, which contributed to a generally unpleasant experience for customers.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service provided.
Operational Hours
Customers expressed confusion and frustration regarding the posted hours and actual service availability, particularly concerning package drop-off times.
AB
Adventures with Beng
Nov 7, 2025
1.0
The employees here specially the ladies need to learn proper customer service. They are rude to the customers..
JJ
Jess
Nov 2, 2025
1.0
how are you not able to drop off mail in the mailboxes on the weekends? what is our taxes paying for?
RG
ras gan
Nov 2, 2025
5.0
No comment
PL
Peter Lee
Oct 29, 2025
1.0
I have USPS preview in my email, for 4 straight days I was supposed to receive mail but I didn't get anything. On the 5th day, I visited this store to complain and somehow my mail was delivered but only for the mail shown in my preview for Day #5. However, I am assuming the missing mail from those 4 previous days is now gone forever? Also rude customer service. They even said maybe your mail was stolen which was bogus, I have a security system and the mailman never showed up.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Walnut, CA?
The United States Postal Service is located at 280 S Lemon Ave, Walnut, CA 91788.
What are the regular operating hours of this USPS location?
The USPS location is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, thousands of Post Offices, including this one, accept first-time passport applications for the U.S. Department of State. Most locations also provide passport photo services, but please complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Generally, you need to schedule an appointment using the online scheduler as most Post Offices have set hours for passport services. Limited walk-in hours may be available at some locations.
How much does a passport photo cost at this USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box here and how do I do it?
Yes, you can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office by bringing two valid forms of ID.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with your local Post Office for specific lobby hours.
What are some nearby places I can visit around the USPS at 280 S Lemon Ave?
Nearby places include the USPS Collection Point, US Post Office, Walnut Chiropractic Clinic, and creative service businesses like Khk Designs and LOTUS Creative. Visitors can combine their postal errands with visits to these local businesses.
How can nearby USPS Collection Point benefit my mail and package needs?
The USPS Collection Point near this location offers additional postal services including food delivery service and storage facility options, which might provide convenient alternatives or supplements to your mailing and shipping tasks at the main Post Office.
If I'm visiting Walnut Chiropractic Clinic nearby, can I also easily access the USPS?
Yes, Walnut Chiropractic Clinic is close to the USPS at 280 S Lemon Ave, making it convenient to combine health visits with postal services during your trip to downtown Walnut.