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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2244 Oak Grove Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
30 reviews
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14
- CTCong TranNov 14, 20251.0Today is November 14th, 2025 at 3:40 PM. After I finished filling out the mail forms and came to the counter, the USPS receptionist was extremely rude. He stared at me with no greeting, no questions, and no acknowledgment. He just typed on the computer silently. He didn’t ask any of the usual questions about what I needed or any of the required safety questions about the delivery. Even after that, I still said “thank you,” because there is no reason to be rude to anyone, even when they show poor attitude, bad behavior, and disrespect. If I could give –1 stars, I would. This should never happen in the Walnut Creek area, which is known for being safe, respectful, and well-educated. This was truly the worst customer service and training I have ever witnessed at this USPS location.
- RPR.D. PhoenixOct 23, 20254.0A Public Restroom would be excellent!
- JTJulie TamayoSep 17, 20251.0Horrible customer service. The person working never said one word to me, no acknowledgment, no price and no thank you!
- DADamian AndersonAug 28, 20251.0I’ve always had the worst experience here and decide to switch to the local UPS Store. Associates are rude and often hear them whisper under their breath that they don’t want to be here, and they aren’t helpful at all in terms of assisting with packing or advice on getting the cheapest route.
- BVBobby VempatiSep 29, 20153.0Good clean post office unlike I have seen in Houston TX. This location is a bit under staffed and one of their employees is completely clueless. I do ship a few packages selling and buying online stores so tracking, signature confirmation are sometimes required. I asked this clerk if the package can be tracked as I don't see any tracking number, she said yes and the number on another receipt and I doubtfully came out and went back again to confirm same answer. Then I tried to check the status of the package and there's no records found, it is not a valid number. I've seen a tracking number before (many times) but I asked her twice just to check and I still got a wrong answer. She can barely speak legibly and I don't understand how can you not know basic things working at the counter. I took an insurance on the item but it's not an option I would like to exercise I would rather have my stuff delivered. Now I have to wait to hear from my customer if the package went there safely. This employee needs a lot of training or a new job to say the least. I'm not bitter but I'm super pissed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 2244 Oak Grove Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport application at this location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled via the online scheduler; limited walk-in passport hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 9 AM to 5 PM; Saturdays from 10 AM to 2 PM; and it is closed on Sundays.
Can I reserve a PO Box online?
Yes, you can search for and reserve available PO Boxes online at the USPS website and then complete your application in person.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for exact access times.
What nearby stores and services are close to this Post Office?
Nearby are Bay Area Pro Cleaning, Post Office Ygnacio Valley, Mary’s Pizza Shack, Contra Costa Coffee, and BevMo!, offering cleaning, postal, dining, coffee, and beverage options.
Where can I grab a coffee or a sweet treat near the Post Office?
Contra Costa Coffee and Ginger’s Gelato are nearby spots perfect for coffee and gelato treats before or after your visit.
Are there fitness or wellness centers near this Post Office?
Yes, nearby fitness options include My Gym, Club Studio gym, and WW (Weight Watchers) for wellness and fitness activities.
How can I get more information or schedule passport services online?
You can schedule passport appointments and find more information through the USPS online scheduler and website links provided for passport services.