United States Postal Service

2.6
31 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2244 Oak Grove Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2244 Oak Grove Rd, Walnut Creek, CA
94598, United States

Hours

Reviews

2.6
31 reviews
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15
  • AR
    Adriana Rocha
    Dec 2, 2025
    1.0
    I forward my mail 10/29/25 till today never got any mail with yellow tag Concord ca Oak grove still delivery my mail at mail old address that was 769 Ygnacio woods ct concord ca 94518 this office should be hold accountable where is my mail ????
  • AR
    Adriana Rocha
    Nov 18, 2025
    1.0
    Post office is very disorganized. I forward my mail from Ygnacio woods ct concord to Novato on 10/29/25 till today over 26 days never got any mail . I called Sacramento , I went in person both post office the Mananger age not very refill at all. I need Attorney to help me with this . I go online it says I can’t access record seriously
  • CT
    Cong Tran
    Nov 14, 2025
    1.0
    Today is November 14th, 2025 at 3:40 PM. After I finished filling out the mail forms and came to the counter, the USPS receptionist was extremely rude. He stared at me with no greeting, no questions, and no acknowledgment. He just typed on the computer silently. He didn’t ask any of the usual questions about what I needed or any of the required safety questions about the delivery. Even after that, I still said “thank you,” because there is no reason to be rude to anyone, even when they show poor attitude, bad behavior, and disrespect. If I could give –1 stars, I would. This should never happen in the Walnut Creek area, which is known for being safe, respectful, and well-educated. This was truly the worst customer service and training I have ever witnessed at this USPS location.
  • RP
    R.D. Phoenix
    Oct 23, 2025
    4.0
    A Public Restroom would be excellent!
  • JT
    Julie Tamayo
    Sep 17, 2025
    1.0
    Horrible customer service. The person working never said one word to me, no acknowledgment, no price and no thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.