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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0863 in Walnut Creek offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Countrywood Shopping Center Next To Treat And Bancroft.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
48 reviews
5 stars
24
4 stars
2
3 stars
1
2 stars0
1 star
21
- MPmichael pustovDec 23, 20251.0Newly hired staff is aweful. Moving at a Snail's pace, rude, and confrontational. Unless you've got extra time to kill, I recommend driving to any other UPS location instead.
- SBSarah BaltazarDec 15, 20255.0Team there is awesome. Shipping during holidays can suck but this store is excellent. Just be kind when you’re running your errands!
- BSBrett SmithOct 11, 20255.0Every time I have had to ship something I’ve had a great experience at this location.
- RARelaxed We AreSep 26, 20251.0Complete disaster. Horrible management. Stay away from using this store at all costs.
- BWBrian WeissSep 22, 20251.0Consistently disappointing service. In my experience this UPS Store does not follow basic package-security procedures—including requiring signatures for valuable deliveries. A recent package of mine went missing after staff failed to check ID or secure the shipment, and when I reported it the promised video review never happened until the footage was already gone. Attempts to reach management were unhelpful; I was repeatedly told the owners were unavailable and no contact information was provided. Based on these repeated issues, I cannot recommend this location for anyone needing dependable package handling or responsive management. Other UPS Stores I use follow proper safeguards, so I suggest choosing a different branch until major improvements are made.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0863 in Walnut Creek offer?
The UPS Store #0863 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.
Where is The UPS Store #0863 located?
It is located at 712 Bancroft Rd, Walnut Creek, CA 94598, USA, inside the Countrywood Shopping Center next to Treat And Bancroft.
What are the operating hours of The UPS Store #0863?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Is The UPS Store #0863 open on major holidays?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and January 19, 2026. It operates regular hours on November 11 and November 28, 2025.
What payment methods are accepted at The UPS Store #0863?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #0863 offer any special deals or coupons?
Yes, customers can save big by using special offers and coupons available on their website.
What nearby locations can help me find The UPS Store #0863?
The UPS Store is located next to Treat And Bancroft inside the Countrywood Shopping Center in Walnut Creek, which is a good landmark when looking for the store.
Are there any nearby shops where I can grab a coffee before or after visiting The UPS Store?
Yes, there is a Starbucks coffee shop in the Countrywood Shopping Center where you can enjoy a coffee before or after your visit.
Can I visit nearby businesses like LB Harbors Roofing from The UPS Store?
Yes, LB Harbors Roofing, a roofing service, is located nearby and could be conveniently visited when you are in the area around The UPS Store.
Is there a grocery store near The UPS Store #0863 for quick shopping trips?
Safeway, a supermarket and grocery store with a bakery, is located close to The UPS Store, making it convenient for quick shopping needs.