Reliable Receptionist

Reviews

• RN

  Randy Nguyen

  Jan 12, 2026
  5.0
  I wanted to share my experience with reliable receptionist. I am a small business owner with a services based business. I don't have a team of receptionists, but when I'm working with a client, I am unable to answer the phone call. When I did my year review, I looked at all the phone calls that were potential leads and after some calculations I realized I was missing potentially six figures of business. If you're in the services business, you know, if you miss a phone call, even if you call back within the hour, your odds of a lead conversion drops tremendously. After the calculations were staring me in the face, it was clear. I needed a solution. I decided to put my trust in reliable receptionist. I decided to go with the Live Receptionist team, which covers weekdays from 8:30AM to 5PM and also on off hours have AI. The onboarding team makes sure everything is built to your satisfaction. They have it so well structured that even without much knowledge on how AI works, they would do most of the heavy lifting for you. The turnaround time for me was just within two weeks and I am so relieved that I don't have to respond to social media DMs, worry about picking up the phone only to find out it's a spam call, or anything like that. I even have an AI chat box on my website and it's been helpful with relaying information to folks who want to know more about the business before making a decision. All of this has set my business up to have a streamlined workflow, and not miss out on any opportunities. I highly recommend anyone who wants to make instant returns on investment by freeing up their time, and not lose out on opportunities, to experience what Reliable Receptionist can do for them.
• LV

  Laura Villasana

  Dec 15, 2023
  5.0
  Our company needed some help answering the phone and this company has gone above and beyond to make our clients feel that they were talking to someone within Door Conversions!
• CV

  Celia Valencia

  Oct 11, 2023
  5.0
  These guys are great! I never miss a call because they have my back. They even use my Calendly. I wake up and calendar is full. Thank you four all the help.
• MS

  Marcus Shimon

  Apr 28, 2020
  5.0
  Before going with Reliable Receptionist we were missing calls - and new business! - all the time. It was getting out of hand, so to take control of our marketing and our client acquisition we tried them out for a month. What an amazing difference! Our close rate went up tremendously and our current customers are even happier to speak with a live person who can take appointments over the phone. I only wish we had tried them out sooner!

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