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The UPS Store

4.4
(124 reviews)

Business Details

1611 S Melrose, Vista, CA
92081, United States
(760) 598-5190
https://locations.theupsstore.com/ca/vista/1611-s-melrose

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0971 in Vista offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertson's/Cvs Shopping Center At Longhorn And South Melrose.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible restroomNot available

Location

The UPS Store
1611 S Melrose, Vista, CA
92081, United States

Hours

Reviews

4.4
124 reviews
5 stars
102
4 stars
4
3 stars
0
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, contributing to a positive customer experience.

Efficiency

Many reviews highlight the quick service and efficiency of the staff, even during busy times.

Mixed Experiences

While most feedback is positive, there are notable complaints regarding poor customer service and unhelpful staff in certain instances.

Store Management

The management is often commended for their leadership and the positive environment they foster among employees.

Location Issues

Some customers expressed frustration with the store's hours and accessibility, particularly during holidays.
  • JC
    Joel C
    1 day ago
    1.0
    Would give this location zero stars if I could. The hours suck and employees don't do their job, literally. Store is closed on any and every holiday including "Holidays" that aren't real like Christmas Eve. Today I went in 15 minutes before closing and after getting a receipt for my Amazon returns I see that they haven't processed the returns and they aren't registered as dropped off. Clearly the 1 employee that was there has not done their job and it looks like my returns might as well not exist until an employee feels like putting them in the system which will probably be some time tomorrow at best when the whole point is to get it done today. Horrible store, employees and hours and should be avoided at all costs.
  • GG
    Gary G
    Jan 20, 2026
    5.0
    Excellent UPS STORE! Always a smart, capable, and courteous staff. The store is clean quick to serve and helpful. Store manager must be top notch.
  • NG
    Nicholas “Guide_Nico”
    Jan 5, 2026
    5.0
    Be nice to these guys. They are very good at their jobs and they are polite. 👨
  • GJ
    Grover Jacobs
    Jan 2, 2026
    5.0
    LINE IS LONG WHEN I WENT... BUT 3 PEOPLE WAS REALY WORKING TO GET THE CUSTOMER OUT THE DOOR ... GREAT JOB BY THE EMPLOYEES
  • JM
    Joey Magtibay
    Dec 26, 2025
    1.0
    I was there at UPS in vista. I carried I bag for shredded and the women wearing glasses in the phone when i entered she never say be with you still talking and I waited at least 3 mins. But nothing and I left. Bad customer service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Vista?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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