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The UPS Store #6992 in Vista offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Overall, customers praised the friendly and helpful staff, with specific mentions of employees like Alicia, Janine, and Jozh for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service, with customers appreciating the fast processing of their shipping and printing needs.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences related to communication issues and understaffing, indicating inconsistency in service quality.
New Ownership
Several reviews noted improvements in service and organization under new ownership, suggesting a positive shift in the store's management and customer focus.
KR
Kyle Rosa
Feb 25, 2026
5.0
Alicia was so helpful! I needed a box and label printer for an Amazon return and she was so nice and made it as easy as possible for me. Great service and helpful atmosphere. Greatly appreciated Alicia!
NN
Nicki
Feb 23, 2026
5.0
I came here thinking I would have to go to two different places to get everything I needed done, but I was pleasantly surprised that they could do it all here. Everyone was so friendly and easy going. I will come here for all my printing and shipping needs.
BC
Beeko “Boss Mike” CoolBreeze
Feb 21, 2026
5.0
Came in to do a return, wasn't sure what all I needed to do or have available but the Cashier/Attendant Janine was super helpful and patient, multitasking helping others in line while also assisting me in finding my return label and helping me package my item. She is a great employee and representative of this location!
AD
Abby D
Feb 18, 2026
5.0
The female employee at the register was amazing, took care of packaging my item swiftly despite me not having any of the labels cut out and ready to be put on the box yet. She was awesome.
RM
Roseann Morrison
Feb 13, 2026
1.0
I recently had a disappointing experience at this location. I stopped in to mail a package and was asked to return in 30 minutes because the employee who packs boxes was busy. She was kind, apologized several times, and thanked me for coming back which I appreciated.
However, when I asked about the shipping cost, I was told, “It won’t be much.” When my husband returned to ship the package, the total was over $100. Due to the unexpected cost, I went back to request a refund and have the package returned. The employee did process the refund, but attempted to charge me for the box which I refused to pay.
What was most frustrating was the lack of ownership. I was told, “I should have never opened my mouth and told you that it wouldn’t be much,” followed by comments that it wasn’t her fault. A simple acknowledgment such as, “I’m sorry for the misunderstanding,” would have gone a long way.
Customer service and clear communication matter. Unfortunately, this experience makes me hesitant to return. I took the package to another shipping store and was charged $30.
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6992 in Vista offer?
The UPS Store #6992 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the operating hours for The UPS Store #6992?
The UPS Store #6992 is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store #6992 open on national holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19, but open with regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store #6992?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6992 offer mailbox rental services?
Yes, mailbox services including mailbox rental are available at The UPS Store #6992.
Where is The UPS Store #6992 located?
It is located at 1255 E Vista Way, Vista, CA 92084, United States.
What other businesses are located near The UPS Store #6992 that might interest customers?
Nearby businesses include Fend Bookkeeping LLC for financial services, Awaken Yoga Therapeutics and Yoga Branch for yoga and fitness, and Spicy King for dining.
Can customers combine a visit to The UPS Store #6992 with wellness activities nearby?
Yes, customers can visit nearby yoga studios like Awaken Yoga Therapeutics and Yoga Branch before or after their visit for relaxation and fitness.
Are there dining options near The UPS Store #6992 for customers looking for a meal?
Yes, nearby restaurants include Spicy King and Kung Fu Noodle, offering various Asian dining options.
Does The UPS Store #6992 offer any discounts or special promotions?
Yes, customers can save big with special offers and coupons available on their website.
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