Staples

4.0
207 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Vista, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
235 Vista Village Drive, Vista, CA
92083, United States

Hours

Reviews

4.0
207 reviews
5 stars
130
4 stars
24
3 stars
14
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, particularly in the Amazon returns section, with instances of rudeness and lack of assistance.

Staff Helpfulness

While some reviews praised individual staff members for their helpfulness, there were numerous complaints about overall staff availability and engagement.

Store Cleanliness

Customers consistently noted that the store was clean and well-organized, contributing positively to their shopping experience.

Long Wait Times

Several reviews highlighted long wait times, especially during busy periods, leading to frustration among customers.

Product Availability

Customers appreciated the variety of products available, although some noted that stock levels seemed lower than expected.
  • MA
    Michael Agostino
    Dec 24, 2025
    1.0
    If I could give zero stars I would, but unfortunately, the lowest option is one. We’ve been in line long before these other people were helped at the registers, and instead of helping us with our Amazon return they’re taking care of everybody who has walked in after us. Will never come back. Amazon return line is huge with zero help.
  • LR
    Laura Rebholtz
    Dec 10, 2025
    1.0
    I just went to drop off Amazon package. The person behind the counter decided to build a box while customers were in line. Then once my return was processed he proceeded to help a customer with a purchase and made me wait for my receipt until the transaction was done even though I was there before the other customer. Very rude.
  • UU
    Ula
    Nov 28, 2025
    1.0
    I came in to return an Amazon item and waited patiently in line. When it was finally my turn, the employee looked right at me and then chose to help people who arrived after me. I was completely ignored as if I wasn’t even standing there. This wasn’t a simple mistake. It was unprofessional, disrespectful and showed zero regard for customers’ time.
  • JA
    JayB A
    Nov 19, 2025
    1.0
    Not employee wise but who ever is IT at this location is not stepping up printer is always out of service for Amazon returns they switch locations for the returns when the system aren’t working sometimes it’s at shipping/printing or the new location up front at register
  • BR
    Brenda Ragan
    Nov 17, 2025
    3.0
    This store needs more employees who want to help customers with what ever they need. For example, don’t suggest that they google their question, don’t tell them that the ink for their printer probably doesn’t in their store anymore because the customer has a 2 yr. old printer. Yet Staples does carry the ink I needed. And third, take the Customer to the item, don’t just point and expect them to find it.

Frequently Asked Questions About Staples

What kind of services does Staples in Vista, CA offer?

Staples in Vista offers printing, shipping, technology, travel, recycling, direct mail, passport photos, TSA PreCheck®, Amazon pickup, and tech services.

What are the store hours for Staples in Vista?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.