Staples

4.1
202 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Vista, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
235 Vista Village Drive, Vista, CA
92083, United States

Hours

Reviews

4.1
202 reviews
5 stars
128
4 stars
24
3 stars
14
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences varied significantly, with many praising helpful and friendly staff, while others reported rude or unhelpful interactions, particularly at the Amazon returns counter.

Staff Knowledge

Several customers highlighted the staff's knowledge and willingness to assist, especially in the print and tech departments, while some noted instances of poor training and lack of product knowledge.

Store Cleanliness

Customers consistently appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.

Wait Times

Many reviews mentioned long wait times, particularly during busy periods or when there were insufficient staff available to assist customers.

Product Availability

Customers generally found that the store had a good selection of products available, although some expressed concerns about stock levels and product variety.
  • JA
    JayB A
    5 days ago
    1.0
    Not employee wise but who ever is IT at this location is not stepping up printer is always out of service for Amazon returns they switch locations for the returns when the system aren’t working sometimes it’s at shipping/printing or the new location up front at register
  • BR
    Brenda Ragan
    Nov 17, 2025
    3.0
    This store needs more employees who want to help customers with what ever they need. For example, don’t suggest that they google their question, don’t tell them that the ink for their printer probably doesn’t in their store anymore because the customer has a 2 yr. old printer. Yet Staples does carry the ink I needed. And third, take the Customer to the item, don’t just point and expect them to find it.
  • BS
    Bill Smith
    Nov 12, 2025
    1.0
    Poor management. Attempted to return an Amazon package here, but found that when short-handed, the Amazon line does not get addressed at all while there are customers in the checkout line. I waited a long time as people continued to pile up. This left me no time for convenience shopping, which I think is the whole point for Staples to have Amazon returns. I'm going back to UPS Store for my future returns, so with Amazon having better prices, there's literally no reason to shop here anymore.
  • EH
    Elk Hunter
    Nov 4, 2025
    1.0
    It’s 4:00 PM on November 4, 2025. I was just in the store to buy $200.00 worth of printer ink. They had 22 people waiting in line and only 1 checker. I left and so did many others😞😞😞😞
  • SM
    Skip Maniscalco
    Oct 21, 2025
    5.0
    We were helped by the store general manager who went out of his way to locate one of the last remaining Lazy Boy desk chairs we selected. It was at another store. He picked up the chair and assembled it for us in less than 24 hours. He also took time with us to learn about and select a new printer. Great store and wonderful staff!

Frequently Asked Questions About Staples

What kind of services does Staples in Vista, CA offer?

Staples in Vista offers printing, shipping, technology, travel, recycling, direct mail, passport photos, TSA PreCheck®, Amazon pickup, and tech services.

What are the store hours for Staples in Vista?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.