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United States Postal Service

2.4
(330 reviews)

Business Details

16333 Green Tree Blvd, Victorville, CA
92395, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16333 Green Tree Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16333 Green Tree Blvd, Victorville, CA
92395, United States

Hours

Reviews

2.4
330 reviews
5 stars
91
4 stars
20
3 stars
15
2 stars
13
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Long Wait Times

Frequent complaints about long lines and slow service, with some customers waiting over an hour.

Appointment Issues

Numerous reviews highlighted problems with passport appointments being canceled or mishandled.

Delivery Problems

Customers expressed frustration over lost or misdelivered packages, indicating a lack of reliability.

Facility Condition

The post office's appearance and maintenance have declined, with customers noting it looks neglected.
  • BJ
    Brandon Johnson
    Feb 11, 2026
    2.0
    If you ever need to make a passport appointment, don't do it here. They have cancelled my appointment three times on the day of the appointment. The staff is hit or miss, the unprofessional individuals are tragic at their jobs. Those who are patient are very patient, however. It is unfortunately a guess as to who you are going to get.
  • AA
    Andrea A
    Feb 8, 2026
    4.0
    Al inicio Jessenia parecía algo malhumorada simplemente decidí ignorar sonreír e hice mis gestiones ella hizo su trabajo y termino siendo amable y por eso no me puedo quejar Aveces se trata de actitud por parte de ambas personas.
  • CS
    Christopher Sandoval
    Feb 6, 2026
    1.0
    I wish I could give less, this post office constantly hires incompetent delivery personnel. They always lose packages or deliver them to the wrong address.
  • NN
    Nic Nac
    Jan 28, 2026
    5.0
    The Victorville Post Office can get very busy, and the staff is often stretched thin, but they consistently provide great service. This is the main post office for a rapidly growing city of over 130,000 people, with a huge population increase in the last 10 years. The employees remain professional, helpful, and patient despite the workload. A little understanding goes a long way — they truly do their best.
  • MR
    MiLinda Rodriguez
    Jan 20, 2026
    1.0
    The worker named Yesenia was super rude to me. I didn’t have the address written on my package because no pens are available in the lobby, and she got an attitude with me over it. She told me to wait to the side and she’d help me when I had it written, but kept calling other customers even after I told her I was done writing it down. Then she started talking shit to the other customer about me for not having the address written down when I came in, even though the box I had was purchased there and again there’s no pens anywhere for you to write on the box before getting to the counter. I don’t understand why she was so mad about me not having the address written down yet it was like she took it personally. I ended up leaving her line to ask another teller to help me because Yesenia was being so mean to me over it

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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