The UPS Store

3.4
170 reviews
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Business Details

12127 Mall Blvd, Victorville, CA
92392, United States
(760) 955-4877
https://locations.theupsstore.com/ca/victorville/12127-mall-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5055 in Victorville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Bear Valley And Mall Blvd Next To Best Buy.

Details

  • DeliveryNot available

Location

The UPS Store
12127 Mall Blvd, Victorville, CA
92392, United States

Hours

Reviews

3.4
170 reviews
5 stars
94
4 stars
6
3 stars
6
2 stars
3
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.

Wait Times

Many customers express frustration with long wait times and insufficient staffing, leading to crowded conditions.

Staff Efficiency

Some reviews highlight that despite the long lines, staff manage to serve customers quickly, while others criticize the lack of urgency and poor management.

Store Cleanliness

The store is generally noted as clean and organized, although some customers mention issues with package organization.
  • RC
    Rudy Clark
    2 days ago
    1.0
    Always low on staff gotta take your business seriously
  • AF
    Andrew Fannin
    6 days ago
    1.0
    Charging $3.99 to print a packing slip is absolutely ridiculous!
  • MH
    MELANIE HARPER
    Jan 2, 2026
    5.0
    Since I've moved up to the High Desert 2 years ago, I've never had any problems with accessing my mailbox. The customer service is always pleasant and efficient.
  • BH
    Bridget H
    Dec 19, 2025
    5.0
    I've never encountered any issues with the staff at the UPS store I go to. The manager of the UPS store I frequent named Linda is always so nice and very efficient.
  • EG
    Elvia Garza
    Dec 6, 2025
    1.0
    If I can give it 0 I would the workers 1 was cleaning the line was all the way outside I was the 4th person in line and I waited 1 hour I just left
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Victorville?

The UPS Store in Victorville is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.