Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3802 in Ventura offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mission Plaza - Corner Of Main St & Ventura Ave.
Many customers praised the staff for being friendly, helpful, and going above and beyond in their service.
Issues with Returns
Several reviews highlighted problems with Amazon returns, including incorrect charges and poor handling of return processes.
Store Environment
Feedback indicated a mix of experiences regarding the store's organization and cleanliness, with some customers noting a chaotic environment.
Long Wait Times
Customers expressed frustration with long lines and slow service during busy periods.
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Angeli de Covolo
Jan 3, 2026
5.0
Great guys super helpful
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Amanda Waltrip
Jan 3, 2026
5.0
Professional and kind always a pleasure!
LW
Larry Wanamaker
Dec 27, 2025
1.0
The clerk was more interested in socializing than moving the line along.
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Shannon Stafford
Nov 12, 2025
1.0
Like other reviewers have mentioned, I have had several Amazon returns that should have been free but this location insisted there was a charge. After calling Amazon customer service they confirmed the UPS Store location SHOULD NOT be charging for the returns. I will not be visiting this store again, I do not know how they are allowed to do this.
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Kawika Aero
Oct 6, 2025
5.0
Bill, he was excellent at customer service. He answered all my questions as I have not used USPS for delivery for many years. I’m 64 years old now.