United States Postal Service

2.1
192 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 313 Grand Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
313 Grand Blvd, Venice, CA
90291, United States

Hours

Reviews

2.1
192 reviews
5 stars
38
4 stars
13
3 stars
10
2 stars
4
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with staff, ranging from helpful and kind to rude and unprofessional.

Delivery Issues

Numerous complaints about lost packages, delayed deliveries, and poor tracking information.

Efficiency

Many reviews highlighted long wait times and understaffing, leading to frustration among customers.

Accessibility

Customers expressed dissatisfaction with limited hours and inconsistent service availability.
  • DM
    D M
    Dec 26, 2025
    5.0
    Incredible service; came in first thing and left happy
  • LF
    Lab Five
    Oct 31, 2025
    1.0
    Doesnt exist anymore. Get it out of google maps!! Takes 1 min.
  • BM
    Bailey Masullo
    Oct 18, 2025
    5.0
    So helpful and competent! Line moved very fast on a Saturday morning.
  • M5
    Mark 5ky
    Oct 9, 2025
    1.0
    USPS post offices like this should be a good reminder why the govt shouldn't be running things like deliveries. They have no incentive to do a better job or make customers happy. Everyone in line basically had some kind of complaint or issue getting their mail while I was here. They dont care either, because they're a govt employee. I had no problems receiving General Delivery in the past but they decided they just dont want to accept Amazon packages and Fed Ex parcels. So my deliveries all had to be sent back, deal with more headaches trying to figure out how to get them, I had to drive on down there before work and jump through all kinds of hoops just because accepting Amazon or Fed Ex is too much for them. Just shut down the whole thing and give up if you guys can't handle mail and deliveries, leave it up to privatized business who have more incentive to make people happy.
  • KM
    Kassondra Monroe
    Sep 17, 2025
    1.0
    The absolute worst PO. Unhappy, unhelpful workers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.