Brand Certified
United States Postal Service
2.8(339 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
15701 Sherman Way, Van Nuys, CA
91406, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15701 Sherman Way! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
339 reviews
5 stars
121
4 stars
30
3 stars
18
2 stars
12
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies widely; some customers praised friendly and helpful employees, while others reported rude and unhelpful service.
Wait Times
Many customers experienced long wait times, especially for walk-in services, with some reporting waits of several hours.
Passport Services
Passport processing received mixed reviews; some found it efficient with appointments, while others faced long lines and poor management.
Delivery Issues
Numerous complaints about unreliable package delivery and poor handling of mail, including misdelivered packages and lack of communication.
Facility Conditions
Customers noted issues with cleanliness and lack of amenities, such as no public restrooms and limited seating.
- TTTonJan 30, 20261.0Horrible service, staff so rude , they don’t allowed handicapped people use their restrooms not to mention the 6 hours waiting this place is the worst.
- AJAshley JohnsonJan 22, 20265.0I had a great experience. I had an appointment and was finished in like 30 minutes. Vilma was the woman who processed my paperwork, what a nice person. Everyone at this office was great.
- MUMike UoftJan 3, 20261.0Terrible
- MPMarvin PradoDec 18, 20255.0Me and my family are very happy 😊 we apply for passport and VILMA is very professional very kind and she have a lot of knowledge about the forms and paperwork great job VILMA
- LMLarry MDec 17, 20255.0What an Improvement. Who ever took over daily operations of this Post Office deserves a raise. Like day and night, one day I tell people I hate to visit this Post Office to now it is a pleasure to visit and the efficient shipping of packages is impressive. Sill not happy with the lack of parking unless you come to eat food.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Van Nuys?
The United States Postal Service is located at 15701 Sherman Way, Van Nuys, CA 91406.
What are the operating hours of this USPS location?
The USPS branch at 15701 Sherman Way is open Monday through Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and is closed on Sundays.
Can I apply for a passport at this Post Office location?
Yes, this USPS location accepts first-time passport applications and often takes passport photos, for which you should schedule an appointment online.
Do I need an appointment to get passport services at this USPS?
Yes, most passport services require an appointment scheduled through the USPS online scheduler, though limited walk-in hours may be available.
Can I get passport photos taken at this USPS branch and what is the cost?
Passport photos are available by appointment only at this location, and the current fee for a passport photo is $15.
Is it possible to reserve a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one online through the USPS website, then complete your setup in person.
What are the fees for a small PO Box at this location?
PO Box prices vary by location; you can check exact pricing for Van Nuys by visiting the USPS PO Box management website and entering the ZIP code 91406.
Can I access my PO Box in the lobby after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Contact this Post Office directly for specific access times.
What nearby places can I visit for food or banking after my postal errands?
Nearby, you can visit Angel's Tijuana Tacos or Taco Bell for Mexican food, and Priority One Credit Union for banking services, all within close proximity to the USPS location.
Is there another passport service office near this USPS branch?
Yes, the Van Nuys Mega Passport Office is nearby and offers passport and visa services, providing an alternative location if needed.
What service options are available nearby if I need party supplies or car wash services?
Real Tipsy offers party supply rentals and shopping, and BLISS Car Wash provides car washing services close to the USPS location at 15701 Sherman Way.
Brand Certified Facts from United States Postal Service
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