Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Van Nuys in Van Nuys offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Van Nuys
15041 Keswick Street, Van Nuys, CA
91405, United States
Hours
Reviews
4.4
789 reviews
5 stars
650
4 stars
16
3 stars8
2 stars7
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Mitra and Adriana, for their helpfulness, professionalism, and friendliness.
Delivery Issues
Several reviews highlighted problems with package delivery, including delays and miscommunication about delivery attempts.
Website Experience
Customers expressed frustration with the complexity of the website and the difficulty in navigating shipping processes.
Overall Satisfaction
Despite some delivery issues, many customers reported positive experiences and expressed a willingness to return due to the helpful staff.
- CHChris HernandezOct 21, 20251.0DHL damages the goods in a shipment and tells me to notify the sender and tell them to file a claim. I'm the customer...I paid for the product. Why can't I file a claim?? I lost the money and product. The sender got paid why would they care to file a claim. Makes no sense!!
- JHJohn HendicottSep 24, 20253.0Nowhere to park, left waiting for 10 minutes when no one else was being served, package brought out and left for a further 5 minutes as the staff couldn’t find the scanner. Staff seemed to be doing their best, but is not a well run facility
- JVjohn vazquezSep 16, 20255.0Had great service from Mitra in the front pick up office, she was great, we had 5 missing packages and she went out of her way to locate and dig out 5 out of 7 packages then found my missing 2 the next day and called me to tell me she had them waiting for me!
- PSPATRICK SUNNSep 11, 20251.0Your website is one giant convoluted fustercluck. How do I get a parcel of time sensitive documents sent from reseda, ca to my location in Vlore, Albania.
- SDsomayeh dastanpourSep 8, 20255.0Mitra was very friendly and professional and helped me a lot to send a package to Türkiye. She is one of the best personnel I have met in America.
Frequently Asked Questions About DHL Express Service Point Van Nuys
What services does DHL Express Service Point Van Nuys offer?
DHL Express Service Point Van Nuys offers international shipping, next day shipping and delivery, and handles shipments of various sizes including luggage and passports.
Where is DHL Express Service Point Van Nuys located?
It is located at 15041 Keswick Street, Van Nuys, CA 91405, US.
What are the operating hours of DHL Express Service Point Van Nuys?
The service point is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does DHL Express Service Point Van Nuys offer delivery services?
Yes, DHL Express Service Point Van Nuys provides delivery services.
What payment options are accepted at DHL Express Service Point Van Nuys?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is DHL Express Service Point Van Nuys wheelchair accessible?
Yes, it has a wheelchair accessible entrance for customers with mobility needs.
Can I use an app to access DHL services at Van Nuys?
Yes, DHL has dedicated apps available for Android and iOS to facilitate easy shipping and tracking.
What nearby services can I visit along with DHL Express Service Point Van Nuys?
Nearby, you can find Production Equipment Services Inc. for professional broadcasting services and Art Vark Pet Product Inc for pet supplies, which might be convenient if you have multiple errands.
How can nearby places like Paramount Elite Gymnastics enhance my visit to DHL Express Service Point Van Nuys?
If you visit Paramount Elite Gymnastics nearby, you can combine your shipping errands with fitness activities, making efficient use of your time in the Van Nuys area.
Are there storage or mailing related facilities near DHL Express Service Point Van Nuys?
Yes, nearby DHL Express locations also offer food delivery service, post office functions, and storage facilities for added convenience.