United States Postal Service

2.6
121 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2635 Napa St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2635 Napa St, Vallejo, CA
94590, United States

Hours

Reviews

2.6
121 reviews
5 stars
38
4 stars
5
3 stars
8
2 stars
7
1 star
63
  • JS
    Jacqueline Sánchez
    Nov 5, 2025
    1.0
    Súper mal servicio la persona que está encargada de llevar nuestro correo no nos a dejado nada desde hace tres semanas , ya fuimos a quejarnos varias veces ya que no llegan papeles ni paquete y no hacen nada , solo dicen que no está la supervisora para poner una queja.
  • BB
    BlueBellジェレマイア
    Oct 11, 2025
    1.0
    They lose your mail and then tell you to “be patient” or that they are “investigating” but have no solutions and never admit fault. When you try to call, they do not answer. Whoever the supervisor is of this location, should be reprimanded for leading a facility in such a poor manner. The reviews say a lot about this location!
  • LS
    Lindsay Stanley
    Sep 9, 2025
    1.0
    The customer service people are unhelpful and extremely rude. I suppose it’s to be expected.
  • LM
    Learn with Matthew
    Aug 6, 2025
    5.0
    Miss Q give me the best customer service by giving me the best information that works the best for my needs also the communication was awesome she helps me get my passport thank you so much Miss Q!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.