Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0385 in Valencia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Riveroaks Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
65 reviews
5 stars
26
4 stars
2
3 stars
1
2 stars
2
1 star
34
- SRSamantha ReynaNov 3, 20251.0If I could give this store 0 stars I most definitely would. I came here to return packages and asked for assistance in doing so. I needed to print a few labels but for some reason my phone wasn’t loading. I went to my car, sent the emails, walked back into the store and asked if they received them, they said no. I went back to my car and sent the labels four more times to assure they would receive them by now. I called and they said they still hadn’t received my labels and to go to FEDEX to send out my stuff instead. I’ve never been to FEDEX so I had no idea they don’t accept certain return items. I called the store back to ask if they had received anything yet and why they would send me somewhere else with false information. The proceeded to tell me that the fact that I can not print my labels is not their problem and hung up on me. Very rude, very disrespectful, very unprofessional. **Adding to my review after I tried calling in to speak to a manager. The individual that gave the horrible service screened my calls and proceeded to answer the phone and hang up on me. At first I thought it was an accident so I tried calling back a few more times but nope it kept happening. Absolutely disgusting behavior towards a customer.
- ARAndrew (RizzelDazz)Oct 22, 20251.0They packaged a monitor. It arrived damaged. Unbelievable. $50 for packaging. $100 for shipping. A $600 monitor. Edit: I emailed as they requested. Told me via email they couldn't do anything with my claim.
- MBMariela BallerinaSep 30, 20255.0They are fast and efficient. I thought with 2 people in front of time I had time to pull up my shipment's QR code on my phone - but I was at the register before I was ready! Still, the lady was very friendly, quickly switching to doing something else while I pulled up my info. I'll definitely be back!
- CMChip MeyerSep 19, 20255.0Great staff and service. Very important partner for my business. We get our mail, packages, Amazon, all delivered here. Plus, packing and shipping for customers. Frankly, they should be charging me more.
- SASona ArrielSep 5, 20255.0I have been shipping through this location for 5 years now. I am beyond impressed with the staff and management - they are knowledgeable, caring and quick. Level of their service honestly makes me want to use UPS for most of my shippings.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Valencia offer?
The UPS Store in Valencia provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #0385 located?
It is located at 24307 Magic Mountain Pkwy, Valencia, CA 91355, USA, inside the Riveroaks Shopping Center.
What are the regular business hours for The UPS Store in Valencia?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store open on public holidays?
The store is closed on some holidays like November 27, December 25, December 31, and January 1, but open on others such as November 11 and November 28.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Valencia?
You can call them at +1 661-253-0133 or email store0385@theupsstore.com.
Are there any nearby places of interest around The UPS Store?
Yes, nearby places include the American Mesopotamian Org museum, TPS Publishing media center, WW Weight Watchers weight loss center, and Valencia Time Center watch and jewelry store.
How can visiting nearby River Oaks Shopping Plaza - GameStop complement my trip to The UPS Store?
After handling shipping or printing needs at The UPS Store, you can visit GameStop at River Oaks Shopping Plaza for video games, toys, and hobby items, making it a convenient shopping experience.
Can I find professional services related to document shredding near The UPS Store?
Yes, Shred Nations, a shredding service provider, is located nearby, offering professional document destruction services.
What social media channels can I follow to stay updated about The UPS Store in Valencia?
You can follow their Facebook page at TheUPSStore385 and Instagram handle @theupsstore or Twitter handle @theupsstore.