The UPS Store

4.5
274 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4155 in Vacaville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Harbison Dr And Nut Tree Pkwy, Close To Target And Safeway.

Details

  • DeliveryNot available

Location

The UPS Store
2010-A Harbison Dr, Vacaville, CA
95687, United States

Hours

Reviews

4.5
257 reviews
5 stars
218
4 stars
5
3 stars
3
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several reports of rude and dismissive behavior from specific employees.

Efficiency

The store is frequently noted for its fast and efficient service, with many customers appreciating the quick turnaround for package drop-offs and returns.

Cleanliness

Customers consistently mentioned the store's cleanliness and pleasant atmosphere, contributing to a positive experience.

Inconsistency

Some reviews highlighted inconsistencies in service quality, with experiences varying significantly depending on the staff member assisting.

Accessibility

There were complaints about the store not being open during promised hours and issues with the self-service kiosks, which some customers found frustrating.
  • JJ
    Julie Johnson
    3 days ago
    5.0
    Very helpful and friendly
  • PY
    Patricia Yelton
    Nov 1, 2025
    3.0
    Clean the bathroom! Been here 20 minutes with a vacum running? Do it?after closing time! Its filthy
  • BB
    Bob
    Oct 18, 2025
    1.0
    I don't usually have bad experience with ups store I go to, but unfortunately today is one of those. The asian lady that works there is busy using her cellphone during work hours. Doesn't even bother to ask if i need assistance even though I am the only customer there at that time. I need to make a noise in order for her to know there's a customer that needs help.
  • NS
    Nancy Sloan
    Oct 15, 2025
    2.0
    While the efficiency of using the kiosk for amazon returns is wonderful, the customer service is not! The man greeted customers today.Saying, what service do you need help with?One of the older ladies said u p s and he rolled his eyes and said, you mean returns. There was an error made last time I used the u.P s and I did not have my return show as made, and the young woman who works behind the counter was very snotty.When I was asking for help
  • NS
    Neil S.
    Oct 12, 2025
    1.0
    Not open during promised hours, multiple times. Needs to update hours to what they can reasonably cover, instead of wasting customers time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Vacaville offer?

The UPS Store in Vacaville provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.