FedEx Office Print & Ship Center

Reviews

• AJ

  Anthony Jennings-Stamps

  Sep 1, 2025
  5.0
  They know what they're doing they make it easy and efficient everything else was done perfectly.. the person that helped me out help me tell me what was good for me and couldn't make it easier thanks.... Very good with customers and easygoing thank you so much!!!!
• VM

  Vincent Manis

  Aug 1, 2025
  5.0
  We needed a passport-style photograph, but with different instructions. The FedEx staff very helpfully followed the instructions, and made sure that they met them all, even printing the images several times to make sure they complied. Throughout, they were extremely friendly and professional. I would happily deal with them in the future.
• CJ

  Carol Johnson

  Jul 3, 2025
  5.0
  Great, fast service for Passport photos! These folks have their act together and we were in and out in under 15 minutes with two photo files uploaded to our USB sticks. Their equipment is reasonably current, everyone there is trained to help you, their staffing level is appropriate and they are kind and competent. The price is right and is $2 less than Walgreens (horrid Passport Photo service). You get the choice of hard-copy pics or a USB file: if you want your pics on a USB I suggest that you call ahead to find out if they have USBs in stock or if you have to brig your own. The only improvement I can suggest is that corporate supply their stores with an adequate supply of USB sticks (We had to bring our own) as this store was out and has been waiting weeks to get resupplied.
• RA

  Rob Ace

  May 23, 2023
  1.0
  I am compelled to share my recent experience with FedEx, which is unfortunately reflective of the deteriorating customer service standards among many corporate companies in the US. It is disheartening to witness how the once reliable and efficient service has gone down the drain. Upon contacting a local number, I was met with a call center representative who exhibited no intention to assist me, but rather demonstrated rudeness and unpleasantness. Despite informing them of my long-standing business relationship with the local store, they simply responded with a dismissive "I can't help you." This lack of willingness to provide support left me frustrated and perplexed. When I inquired about the possibility of sending Blue Prints via email to have them ready for pickup by one of my employees, I was met with yet another unhelpful response. They outright refused to provide me with the local email address, leaving me no choice but to send my employee to wait for 35 minutes at the FedEx location to retrieve the prints. Meanwhile, valuable time was wasted as seven other workers waited at the job site. In the past, it was possible to call the local office, email the blueprints, and receive clear instructions on when to pick them up. However, the monopolistic nature of big corporations seems to have allowed them to impose terrible service on us, leaving customers with little recourse. I am deeply disappointed with FedEx's declining customer service and the monopolistic practices that limit our options. It is disheartening to witness the erosion of quality and personalization in favor of impersonal and unsatisfactory experiences. As a customer, I believe we deserve better. I sincerely hope that FedEx takes these concerns seriously and makes a concerted effort to improve their customer service, reinstating the level of excellence that was once synonymous with their brand. Note: This review reflects my personal experience and does not undermine the hard work and dedication of individual FedEx employees who may still provide exceptional service.

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