Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 333 E Arrow Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
205 reviews
5 stars
62
4 stars
14
3 stars
11
2 stars
11
1 star
107
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times and insufficient staffing, especially during busy periods.
Customer Service
Mixed reviews on customer service; while some staff were praised for their helpfulness, others were criticized for rudeness and lack of accountability.
Package Handling
Numerous complaints about lost or mishandled packages, with customers expressing frustration over delivery errors and lack of resolution.
Facility Conditions
The location is noted for its cleanliness and good parking, but the layout and accessibility of services could be improved.
- WSWilliam ScottDec 17, 20251.0Guey is a horrible supervisor...takes no accountability for his workers and always looks for a way out despite his mail carriers being trained horribly. My carrier forgot my package (which was only found out by supervisor later after me pressing for information) and she wrote an animal interference on my house (when she forgot the package).. I watched her walk onto my porch with nothing, do a spin then walked off...now she just slammed a package of mine on the cement porch being third party last leg of this fed ex shipment which happens every week for me and she broke yet another package..they always just launch the packages that dont go into the mailbox...cant even set it down just throw it smh...then lies about it to supervisor when he calls her saying she never dropped off anything. I saw it from my desk window connected to my porch...all supervisor says is that he will talk to her, but no ways of accountability whatsoever...this place is a joke...sherice and front staff are the only one who cares it seems...I have to buy cameras for mail carriers smh not even for safety purposes...lazy workers costing the consumer always...hire better ...thanks alot ribbon tatts
- ESEdina S.Dec 1, 20252.0Can you PLEASE hire more customer service staff????? At least thru out the busy months? No matter what day I come here to the upland location the line is always out the door!! Thanks
- AJAmy JacobsOct 13, 20255.0Great location. Plenty of parking.
- SCSeth ChapmanOct 1, 20251.0Never enough staff. Always long lines.
- KPKeli PattonSep 24, 20251.0On call work during Christmas time . wouldnt recommend .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 333 E Arrow Hwy, Upland?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at the United States Postal Service located at 333 E Arrow Hwy, Upland.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, although there are limited walk-in hours at select locations.
What are the operating hours of the United States Postal Service in Upland?
Monday through Friday, it is open from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo is currently $15 at USPS locations.
Is it possible to rent a PO Box online and at this location?
Yes, you can search for available PO Boxes and reserve one online, then complete your setup in person at this Post Office by bringing two forms of ID.
Can I access my PO Box after regular business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific lobby hours.
Where is The Kingsley Group Financial Services in relation to the USPS at 333 E Arrow Hwy?
The Kingsley Group Financial Services, an insurance agency and notary public, is located nearby, providing convenient options for related financial services when visiting the Post Office.
What dining options are close to the United States Postal Service in Upland?
Nearby dining options include Padua Pasta Makers, an Italian restaurant and grocery store, Lucky Nick’s Pizza, and Los Tigres Del Norte offering Mexican and Chinese cuisine, perfect for meals before or after your postal errands.
How can I reach the United States Postal Service at 333 E Arrow Hwy using local landmarks or services?
The Post Office is near other easy-to-find spots such as the Upland Unified School District and the San Bernardino County Fire Station 161, useful landmarks to help direct your visit.