United States Postal Service

2.4
110 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 33170 Alvarado Niles Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
33170 Alvarado Niles Rd, Union City, CA
94587, United States

Hours

Reviews

2.4
110 reviews
5 stars
33
4 stars
3
3 stars
3
2 stars
6
1 star
65
  • HV
    Heidi Vargas-Smith
    Oct 5, 2025
    5.0
    Thank you for being opened and having a indoor parcel drop off box that isn't broken or scary location that I can drop off at anytime and feel safe. For a small business owner your service is so much appreciated.
  • JD
    June D'Asis
    Sep 30, 2025
    2.0
    You got a lot of trash putting on my Mailbox..Stop it
  • MP
    mahanth pabba
    Sep 19, 2025
    5.0
    Great experience visiting this USPS location. We got passport photo and application service for our newborn. They were very accommodating in getting the photo when baby is sleeping and helped finish the entire process well under 15min. No issues with the application and received passport exactly in 2 weeks without paying for any expedited service.
  • VV
    vishal vasudev
    Jul 24, 2025
    1.0
    Indian supervisor and one more Indian lady handling passport application is worst, she do not have proper knowledge and lack training, wasted 2+hrs for passport application with newborn. Should avoid them at all cost, they lack proper training. We went to other USPS location in Santa clara staff was knowledgeable and we were able to fill passport application next day. This location and staff is useless.
  • XW
    Xueying Wu
    Jun 17, 2025
    1.0
    I came to this USPS location today to get fingerprinted after receiving a job offer from USPS. I clearly explained the purpose of my visit, but the entire experience was extremely frustrating and unprofessional. A staff member took me inside and handed me a form to fill out. When I asked where to find the confirmation number, she said I had to go to an FBI website but couldn’t tell me how to access it. She then called another staff member, who was just as clueless. That person told me to go to UPS for fingerprinting (which has nothing to do with USPS), then said I should ask the supervisor. After checking, she came back and said the supervisor didn’t know either and told me to “look it up online” myself. She told me to go to “fbi.com,” which doesn’t even load in Safari or Chrome. When I asked her again to clarify the website, she got visibly annoyed and even rolled her eyes at me. To make things worse, she then kicked me out of the room, saying “customers aren’t allowed inside,” and told me to figure it out on my own outside. I’m honestly shocked at how unhelpful and untrained the staff were. No one knew what they were doing, and their attitude toward a confused customer was unacceptable. If you’re offering fingerprinting services, your staff should at least be able to guide people through the process. Extremely disappointing service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.