Business Details
1600-1620 Atlantic St, Union City, CA
94587, United States
Certified by RXO • Mar 01, 2026
(800) 883-4593
Certified by RXO • Mar 01, 2026
https://www.rxo.com
Certified by RXO • Mar 01, 2026
About
Certified by RXO • Mar 01, 2026
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Certified by RXO • Mar 01, 2026
Hours
Certified by RXO • Mar 01, 2026
Reviews
4.7
1,247 reviews
5 stars
1,124
4 stars
21
3 stars12
2 stars5
1 star
85
What are people saying?
AI-generated from recent customer reviews
Delivery Efficiency
Customers consistently praised the delivery team for being quick, punctual, and efficient in their service.
Professionalism
The delivery personnel were frequently described as professional, courteous, and respectful, ensuring a positive customer experience.
Communication
Many reviews highlighted excellent communication from the company, including timely updates and notifications prior to delivery.
Installation Care
Customers appreciated the care taken during installation, with teams going above and beyond to ensure appliances were set up correctly and safely.
Customer Service Issues
Some customers reported issues with customer service, particularly regarding scheduling and communication, though many noted that the delivery team itself was excellent.
- WGWes G1 day ago5.0On time. Great communication from RXO leading up to the delivery. Very friendly, professional, and efficient delivery team. Swapped out mattress and box spring with new bed quickly and with great respect for our house. New bed was in perfect condition upon arrival. thanks!
- ZAZanaida AkinsFeb 10, 20265.0We just had our refrigerator delivered this morning. The delivery could not have been any smoother, and the delivery driver was extremely professional, personable, and efficient. We are blown away at how good he was.
- MNMike NapolitanFeb 7, 20265.0Very punctual with ample text notifications and a phone call before arriving. Friendly and courteous while making sure they asked what I would like them to do. For an in-box delivery, they also offered to open the box for an inspection while they were here.
- THTom HsiehJan 31, 20265.0Exceptional delivery. We purchase the washer and dryer few days prior and got daily updates up to the time of delivery without any delays or issues. My wife who took the delivery is usually neutral about reviews but explicitly told me that the delivery people work quickly, were very courteous, and even asked and waited for my wife to clean up after removal before installing the new appliances. I was coming home preparing for the delivery and was shocked when everything was already done. Super impressed!
- TCTim ChoJan 27, 20265.0I purchased a washer/dryer combo and a new refrigerator from LG and RXO was the delivery team. Simply put, they did an excellent job. They showed up on the time that they promised and walked through with me what needs to be done. The old W/D need to be hauled away, install new W/D, refrigerator, etc. They carefully measured the space and carved out the path to deliver the items and showed great care to ensure that the items are installed unscathed. They did functional tests to confirm the items are working properly. I only have high praises to the RXO team for doing great work. I'd highly recommend RXO to anyone.
Frequently Asked Questions About RXO
What services does RXO offer in the logistics industry?
RXO is the largest provider of last mile logistics for heavy goods in North America, handling deliveries, assemblies, and installations.
What are the operating hours of RXO?
RXO operates from 8:00 AM to 5:00 PM, Monday through Saturday, and is closed on Sundays.
Where is RXO located?
RXO is located at 1600-1620 Atlantic St, Union City, CA 94587, USA.
How can I contact RXO for logistics inquiries?
You can contact RXO via phone at +1 800-883-4593 or email at lastmile@rxo.com.
What languages does RXO support?
RXO supports both English and Spanish languages for their customers.
What is last mile logistics as provided by RXO?
Last mile logistics refers to the delivery and installation of heavy goods directly to the customer’s location, a service RXO specializes in with technology and experience.
Can I learn more about RXO's last mile services online?
Yes, you can learn more about RXO's last mile services at https://last-mile.xpo.com/.
Are there nearby shipping centers to RXO that might help with package pick-up or drop-off?
Yes, nearby shipping centers include XPO Logistics, Inc. and a UPS Access Point location, convenient for package handling near RXO.
What other logistics or transportation services are located near RXO?
Nearby, you can find services such as Omni Logistics and Crossdocking & Delivery for additional freight and warehouse needs.
Are there any home-related stores near RXO that could complement RXO’s furniture and appliance delivery services?
Yes, nearby stores like Northwood Design Partners (furniture store) and Cambria Sales and Distribution Center Showroom (home goods) provide products that can be delivered and installed by RXO.
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