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United States Postal Service

4.0
(19 reviews)

Business Details

753 Rose Ln, Twin Peaks, CA
92391, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 753 Rose Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
753 Rose Ln, Twin Peaks, CA
92391, United States

Hours

Reviews

4.0
19 reviews
5 stars
11
4 stars
4
3 stars
0
2 stars
1
1 star
3
  • JN
    Judy Natal
    6 days ago
    1.0
    Incompetent female staff member Lauren is rude and not helpful. Lauren had the nerve to reach over the counter and complete the survey with a satisfied rating for herself! I closed PO Box, did NOT ask for key, did NOT process the mail forwarding which was turned in last month, purposely did NOT print refund correctly so I was unable to process at bank, Lauren stamped "invalid over $50" on back of money order for a $99 refund. How incompetent!!! Now I have to spend 6 hours and another $100 driving back to TP to resolve the problem she created. Even another PO was in awe of the stupidity. Icing on cake, never asked for the new address to forward our households mail! Lauren should be fired and TP should be ashamed. This is an important job, please screen employees better in the future.
  • SC
    Shawn Cathey
    Aug 27, 2024
    2.0
    When it comes to the annual "address verification" for locals to continue their no-fee PO Box, the postmistress is unwilling to complete on a Sat. She believes you need to take a day off work to fit her 8am-4:30pm M-F hours even if you work off the mtn.
  • RA
    Ruby Arellano
    Mar 12, 2024
    5.0
    Nice little location. Parking can be tough. Traffic during school pick ups and drop offs can take a while. Really nice staff! It's my home PO so I may be bias :D
  • FK
    Francis Keay
    Mar 11, 2023
    1.0
    This post office is gone to hell in a handbasket since the postmaster Denise left they need to get somebody in there that knows how to handle storms
  • HF
    H F
    May 4, 2020
    5.0
    This post office is simply a notch above all others. The staff are friendly and recognize their local customers. It is clean, well stocked and organized. Working in logistics for 20 years, this is the best PO I've ever done business with. I'm grateful to have the Twin Peaks Post Office near my home.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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