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The UPS Store

3.5
(126 reviews)

Business Details

13681 Newport Ave, Tustin, CA
92780, United States
(714) 669-5400
https://locations.theupsstore.com/ca/tustin/13681-newport-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1980 in Tustin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Newport Ave & Main St In Tustin Plaza - Next To Souplantation Near Old Tustin.

Details

  • DeliveryNot available

Location

The UPS Store
13681 Newport Ave, Tustin, CA
92780, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.5
126 reviews
5 stars
71
4 stars
6
3 stars
3
2 stars
1
1 star
45
  • PG
    Paty Galvan
    Apr 17, 2026
    5.0
    Very good customer service
  • JS
    Joseph Perera Sr
    Mar 23, 2026
    5.0
    Vanessa and the staff are extremely helpful !
  • DH
    Drew Hofley
    Mar 23, 2026
    5.0
    Outstanding UPS location. Utilized three functions – notary, copying, and of course, overnight shipping. Staff was very courteous and professional. Special kudos to Cindy.
  • ZI
    Zee Irene
    Mar 19, 2026
    1.0
    I went in with 5 packages on 3/19/26 2 were Amazon returns 3 were personal Employee CINDY had the nastiest attitude. As soon as I step in she says I'm using the wrong boxes (express instead of ground like my label says) and that they won't move because of that. She rambles on and on and I'm keeping my cool bc my baby is with me. She at the end says I'll do it for you this one time but next time no. Okay so, she has the authority to make the boxes ship even in wrong box? Ok Cindy Makes sense. Then for my Amazon returns I had already packed those and she says you're not even supposed to pack these it says it on your instructions and she starts ripping my stuff out of their packages. I ship out multiple times a month and never has anyone been so nasty about what kind of boxes I'm shipping in. She's even saying stuff like "nothing in this life is free"?! Like WHAT? Go seek therapy lady. I probably only said “okay” over and over because again, my baby is with me and I’m in disbelief
  • TC
    Tiffany Chen
    Feb 26, 2026
    5.0
    I met a representative named Vanessa yesterday, and she helped me tremendously. I had overnighted a spare car key to my husband in San Francisco, but unfortunately the package was delivered earlier than expected and we missed it. I was extremely worried since it was such an important item. When I called customer service, I was told UPS was experiencing technical issues and they were unable to assist me at that moment. Feeling stressed, I went back to the UPS store and asked for Vanessa. She was incredibly kind, patient, and proactive. She personally called the driver and arranged for the package to be delivered again by the end of the day. Thanks to Vanessa, everything was resolved smoothly. This was truly the best experience I’ve had with UPS. Thank you so much, Vanessa — your professionalism and dedication made a huge difference!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Tustin offer?

The UPS Store #1980 in Tustin provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Tustin?

It is located at 13681 Newport Ave, Ste #8, Tustin, CA 92780, in Tustin Plaza near the intersection of Newport Ave and Main St, next to Souplantation near Old Tustin.

Brand Certified Facts from The UPS Store

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Certified May 03, 2026Yext Knowledge Graph
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