Business Details
2500 Park Avenue, Tustin, CA
92782-0000, United States
Certified by Primo Water Exchange • Apr 26, 2026
(844) 237-7466
Certified by Primo Water Exchange • Apr 26, 2026
https://www.water.com/services/primo-water-exchange/
Certified by Primo Water Exchange • Apr 26, 2026
About
Certified by Primo Water Exchange • Apr 26, 2026
Water Cooler Supplier
Easy to use and conveniently located inside Lowes HI #2605. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Certified by Primo Water Exchange • Apr 26, 2026
Reviews
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- AHAlexandra HernandezSep 26, 20251.0I signed up for Primo Water Delivery and my first order went smoothly, but everything after that has been a complete nightmare. Every scheduled delivery after my initial one was pushed off with no explanation, no matter how far in advance I scheduled. Customer service is useless — they never seem to know why orders keep getting delayed, and they offer no real solution when you’re left without water despite paying in advance. To make things worse, even after cancelling my service, I continue to be billed. My credit card is still being charged, and I can’t get a clear answer or resolution on why they’re keeping my information on file. Extremely frustrating and unprofessional experience. I would not recommend Primo to anyone.
Frequently Asked Questions About Primo Water Exchange
Where is Primo Water Exchange located?
Primo Water Exchange is located at 2500 Park Avenue, Tustin, CA 92782, inside Lowe's HI #2605.
What are the operating hours for Primo Water Exchange?
The water refill station follows the location hours of the retailer Lowe's HI #2605.
What products does Primo Water Exchange offer?
They offer fresh filtered drinking water in 1, 3, or 5-gallon options, as well as empty jugs for refilling.
What payment methods are accepted at Primo Water Exchange?
Primo Water Exchange accepts American Express, Apple Pay, cash, Mastercard, and Visa.
What services does Primo Water Exchange provide?
They provide water refill services with conveniently located self-serve refill stations inside Lowe's.
Which languages are supported at Primo Water Exchange?
The station supports English and Spanish languages for customer service.
How can customers contact Primo Water Exchange?
Customers can call +1 844-237-7466 or email social@primowater.com for inquiries.
What nearby places can I visit after refilling water at Primo Water Exchange?
After your visit, you can enjoy nearby spots like Lucille's Smokehouse Bar-B-Que for barbecue, or have a coffee at Starbucks.
Are there any nearby stores I can shop at while visiting Primo Water Exchange?
Yes, while at Primo Water Exchange, you can also shop at nearby Costco and Target Store Tustin, which offer groceries and more.
Is there a nearby place to get locksmith or key services near Primo Water Exchange?
Yes, multiple nearby key and locksmith services are available including minuteKEY and InstaFob near the location for your convenience.
Brand Certified Facts from Primo Water Exchange
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Certified April 26, 2026Yext Knowledge Graph
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