Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1980 in Tustin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Newport Ave & Main St In Tustin Plaza - Next To Souplantation Near Old Tustin.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
114 reviews
5 stars
61
4 stars
6
3 stars
3
2 stars
2
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Argell, Cindy, and Oliver for their exceptional service.
Service Efficiency
Customers appreciated the quick and efficient service, noting that lines moved fast and staff were proactive in assisting with shipping and notary services.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific staff members, citing rudeness and poor customer service.
Pricing Concerns
Several customers expressed dissatisfaction with additional charges for services like tape and printing labels, feeling that these practices were unfair compared to other locations.
Operational Issues
There were complaints about inconsistent hours and service availability, including instances of the store being closed during posted hours and issues with package handling.
- YDYek dinyOct 31, 20255.0Friendly and helpful staff!
- AGAlex GuillenOct 29, 20255.0Super quick and easy! Im glad I came in to the store instead trying to figure it out online. Argell was pleasant to work with and made sure everything was good!
- EIElizabeth InocencioOct 25, 20255.0Great UPS service, Lolita and Argell are the best! They are very professional and always willing to answer any questions. Would recommend to family and friends:)
- CSCatalina SantamariaOct 10, 20255.0Notary Services are top tier, customer service is amazing. I'm very pleased with the services I had done here. The employees are very kind and helpful. Will be coming again for anything else I need in the future.
- TXTien XNguyenOct 9, 20255.0I came here for my fingerprint and the customer services here is just the best. My fingers were always hydrated so it was hard to capture my fingerprints. Before coming here, I had been to there other UPS stores, but the employees lost their patience when I kept trying. But at the UPS store in Tustin, Vanessa was so kind and super patient. She well-prepared with alcohol spray and a fan and cleaning stuff to assist. She just super proactively helps without being asked.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Tustin offer?
The UPS Store #1980 in Tustin provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Tustin?
It is located at 13681 Newport Ave, Ste #8, Tustin, CA 92780, in Tustin Plaza near the intersection of Newport Ave and Main St, next to Souplantation near Old Tustin.
What are the operating hours of The UPS Store in Tustin?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays and several major holidays.
Can I access The UPS Store's services online or contact them via email?
Yes, you can visit their website at https://locations.theupsstore.com/ca/tustin/13681-newport-ave and contact them via email at store1980@theupsstore.com.
What payment methods are accepted at The UPS Store in Tustin?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any discounts or special offers available at The UPS Store?
Yes, The UPS Store offers special deals and coupons which you can find at https://www.theupsstore.com/store-services/special-offers/do-more-spend-less.
How can I use nearby Souplantation in connection with visiting The UPS Store?
Since The UPS Store is next to Souplantation in Tustin Plaza, you can conveniently grab a meal at Souplantation before or after handling your mailing or shipping needs at The UPS Store.
What nearby dining options are available close to The UPS Store?
Nearby dining spots include Okidoki by Meiji (Japanese restaurant), Creamistry and Cold Stone Creamery (ice cream shops), bb.q Chicken Tustin (Korean restaurant), OKIDOKI Izakaya (Asian restaurant), Jersey Mike's Subs, and Souplantation (buffet and salad bar).
Are there beauty and spa services near The UPS Store in Tustin?
Yes, there are several beauty salons and spas nearby including Hair By Katrina, The Teal Room, The Fox Hair Lounge, B.Lash & Brows Beauty Studio, The Vanity Salon and Spa, Dezeiree Lash & Brow Artist, Kamp Hair Studio, Dianne Davis Hair, and Expressions Nail Studio.
How can nearby services like RyTone Productions or Select Multimedia support my business needs after visiting The UPS Store?
After completing your shipping or printing at The UPS Store, you might utilize nearby services like RyTone Productions for event planning and professional photography or Select Multimedia for audio-visual equipment and party supplies to help with your business events or marketing efforts.